Administrator, Accounts Receivable - Ottawa, Canada - R.W. Tomlinson Limited
Description
This is a Contract Position until September 6, 2024.PRIMARY RESPONSIBILITIES:
- Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures
- Review and recommend credit worthiness of both existing and new customers
- Assist with delivering invoices to customers if required
- Compile appropriate information to support refunds and adjustments
- Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
- Provide professional customer service while trying to resolve client discrepancies/issues
- Responsible for customer account reconciliations (external and related party)
- Accountable for reducing delinquency of customer accounts in a goaloriented organization
- Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process
- Must communicate & followup effectively with Sales department regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with both external and internal customers
- Perform other assigned tasks and duties necessary to support the organization
- Perform deposits and process cash receipts in multiple systems across all divisions
- Contribute to the Accounts Receivable team as necessary to ensure deadlines are met
WORKING CONDITIONS:
- Standard office environment
- Additional hours may be required during the monthend, quarterend or yearend reporting cycles
EDUCATION AND EXPERIENCE:
- CCP designation would be an asset but is not required
- 24 years of related industry and financial experience with preference given to those with experience working in a mid to large company with a high volume of transactions
- Work requires willingness to sometimes work a flexible schedule
- Strong attention to detail
- Good working knowledge of MS office: Excel, Outlook, etc.
- Strong interpersonal/ communication skills with the ability to work effectively with different levels of the organization
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