Database Administrator - Calgary, Canada - Agio, Inc.

Agio, Inc.

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries.

The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers.

Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.

We have team members in the US, UK, Canada, and India. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

WE OFFER:

Remote work arrangement
Competitive salary
Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
An inclusive parental leave policy
Uncapped vacation time off
10 paid holidays
10 paid sick days
32 hours of paid volunteer time off
RRSP matching
Training and growth opportunities
A multicultural and diverse team
A supportive work environment
Social events
Agio swag
And more

RELEVANCE & IMPACT:

The Database Administrator is directly responsible for integrity and security of data for our clients.

Ensuring databases are running at their peak performance allows our clients to have the most up to date information when they need it, where they need it, in order to make the most accurate decisions possible.

Communicating with the client when there is an issue is the highest priority, so the client knows when their data might not be at it's best.

Your ability to work closely with the team will allow us to keep each other on the same page and to motivate each other to continue to improve.

The ability to work without supervision will ensure we maintain our high quality service to the clients while allowing the team their turn to train and improve the team as a whole.

RESPONSIBILITIES:

Based in Canada and reporting to the Associate Director of Database, you will:

Deliver Excellent Customer Service

Addressing automated incidents and client requests as they come in
Communicate clearly and efficiently to clients
Document and detail work performed in tasks

Be an Owner of the DBA team

Actively work to improve the service by automation and identifying ways to improve upon our processes
Support your teammates in achieving team goals
Consistently work to improve your knowledge of Data technologies

Advanced DB Work

Assist in designing, implementing, and testing DR failover
Create reports, monitoring, and alerts to better support our clients
Troubleshoot and resolve query performance issues

REQUIREMENTS:

Applicants must possess:

3+ years of
MS SQL, PostgreSQL DBA experience
Related formal database education or DBA certification
Excellent written, verbal and interpersonal communication skills
Strong analytical and problem solving skills
Strong understanding of database platforms in an enterprise infrastructure with the ability to utilize database administration tools
Industry certifications (MCSA, MCSE, DP300)
Ability to meet stringent deadlines and handle multiple tasks
Familiar with Change Management and ITIL processes
Ability to provide timely and informative followup to endusers
Ability to efficiently prioritize and organize competing work demands with little oversight
Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves._