People & Culture Coordinator - Toronto, Canada - Alida

Alida

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Toronto, ON, Canada

Full Time

Human Resources

Entry Level

People & Culture Coordinator

We are expanding our People Team and looking for a highly motivated individual to join our world class, SaaS organization with an award-winning culture.

We are keen to speak with anyone interested in growing their skills and capabilities in a fast-paced HR and People role.

You will work on our People Operations team where we will guarantee you lots of fulfilling, challenging and varied scope to grow your career.

We are a small but mighty bunch of HR professionals who love to work hard and have lots of fun along the way (we love our social touch points and happy hours).

Our overall People team is comprised of Talent Acquisition, Total Rewards (Compensation, Benefits, Payroll), and People Advisory

In this role, you will work on a variety of the below (not all at the same time but you will enjoy a generalist type of role):

People Operations

Conduct and manage the global new hire orientation program to ensure smooth onboarding for new Liders
Process employment related letters such as offers, transfers, promotions, etc.
Ensure employee documents and letters are kept up to date and compliance procedures are followed
Support employees by providing information according to company policies and procedures
Maintain and verify accuracy of employee records including pay, benefits and leaves
Ensure company compliance with provincial, federal and state laws
Support HRIS and Benefits administration when necessary
Create comprehensive reports, maintaining dashboards, analyzing and presenting data in an easily digestible way to inform decision making
First point of contact for all immigration queries
Support Operations projects and initiatives as required
Ad hoc projects as needed

Commissions

Administer complex sales commission plans for sales professionals located all over the world
Calculate monthly/quarterly sales commissions
Provide accounting with commission accruals based on deadlines
Resolve commission reconciliation issues
Maintain and audit information needed to track revenue and analyze sales performance results
Partner with HR to keep employee information current
Ad hoc reporting as may be required

What will you bring to the team?

A people first mindset and approach
Strong professional communication skills, both oral and written
Experience using tools including Google Workspace, PowerBI, and Microsoft Office
A high level of accuracy and attention to detail
Establish and maintain a high degree of confidentiality and professionalism
Ability to work in a fastpaced environment with tight deadlines
Desire to work in a collaborative environment
Ability to deliver on tight timelines and changing requirements
Excellent organizational skills and the ability to multitask
At least one or two years of HR experience, in an admin or analyst capacity, and working in an agile, SaaS / software environment is an asset
A HR or Business education background would also be an advantage

About Alida
Alida believes in a world where customers are respected as the ultimate source of truth.

Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth.

That's why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact.

With Alida, innovative companies like HBOMax, Adobe, Lululemon and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time.

Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experiences initiatives.

The Good Stuff:

Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry
Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.
Unlimited Vacation:

Yep, it's true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

Summer Fridays:

Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

Recognized as a Great Place to Work
Recognized in 2022 as one of the Best places to Work
Recognized as a Top Employer by British Columbia's Top Employers 2022

We can't wait to meet you
At Alida, we're dedicated to fostering an environment where our employees feel heard, valued and included.

Alida takes your private information seriously.