Service Associate - Front Office (174000) - Toronto, ON

Only for registered members Toronto, ON, Canada

1 month ago

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Job summary

We are seeking Service Associates who embody Shangri-La's core practices of warmth hospitality to deliver exceptional guest experiences at Shangri-La Toronto.

Demonstrate integrity provide a 5-Star experience Guests Colleagues providing true Shangri-La hospitality from caring family.

Rotate shifts Front Office Service Centre handling arrival departures telephone inquiries purchases ensuring compliance all hotel policies standards core practices maintaining positive internal external relationships familiarity local venues attractions restaurants events hospitality standards acting teamwork safe work open communication accuracy transactions respect sincerity helpfulness courtesy humility welcoming guests airport communicating effectively hotel performing check-in escorting guests rooms accordance core practices performing cashier duties procedures undertaking ad hoc related responsibilities as required
  • Key Responsibilities:
  • Demonstrate high level integrity provide 5-Star experience Guests Colleagues true Shangri-La hospitality caring family.

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