Sales Coordinator - Edmonton, Canada - Explore Edmonton Corporation

Explore Edmonton Corporation

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us
We are Edmonton's Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton's award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre.

We help tell Edmonton's story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Working together in a one-team approach aligned by our core values, Explore Edmonton's business units' market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour.

And by incorporating the management of the city's two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact.

While Explore Edmonton's mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians.

The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America's top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact.

As two of Edmonton's largest and busiest venues, the Edmonton Convention Centre and Edmonton EXPO Centre have a combined 672,000 square feet and welcome more than 1.8 million visitors every year
.

About the Position
Reporting to the Director of Sales, the Sales Coordinator supports the Sales Department administrative requirements. This position is responsible for managing the sales info line, preparing contracts, proposals, reports and filtering all inquiries. It is an integral part of our team.

General responsibilities include:

Provide assistance for all department contracts, and proposal preparations. Ensure all proposal and contracts are accurately completed in a timely manner.
Provide coverage for sales info line, manage sales inbox and review website submission for leads and bookings.
Qualify incoming calls, using the Sales Qualifying form and forward lead to relevant manager or to the manager on enquiry.
Event invoicing, reconciliations and settlements for all event types including Concerts/Sporting, Meetings, Conventions, Catering)
Participate, transcribe and share agenda and minutes for team meetings minutes
Update and maintain monthly reports (Web leads, New Business etc.), invoicing, and files.
Update Swag and Top Client list including ordering swag, gathering approvals, and inventory
Works closely with Director of Sales and Marketing Department on team initiatives and marketing materials including invites, handouts, and banners/signage
Works with social media team to ensure marketing materials, online presence and website are updated with accurate pricing and services
Manage USI data entry, ensure signed contracts are uploaded into USI and follow up with Sales Managers on missing documents
Manage and maintain Customer Relationship Management (CRM) system to ensure critical customer data is maintained and enhanced to produce leads.
Provide client/ community site tours and assist potential clients on finding appropriate date and space. Sending required documents to clients and follow up on client deposits.
Assist with research and planning for client events for sales initiatives.
Main point of contact for Explore Edmonton internal bookings
Send out event listings monthly to contractors, partners and internal/ external stakeholders
Provide weekly report of Sales Rent for financial reconciliation, monthly lease invoicing, GL Inquiries and produce monthly AR report
Assist with tradeshows as required
Assists Sales Team on initiatives & special projects, as required
Postsecondary education diploma in Business Management, Hospitality, or Travel Program is preferred
12 years relevant experience selling event / hotel / venue space
Ability to effectively communicate research and analysis through a variety of mediums (verbally or written).
Professional, wellorganized, and able to work well both independently and within a collaborative team environment
Able to multitask and manage numerous and various projects and responsibilities
Strong problemsolving skills and an ability to think strategically and under pressure
Able to adapt well to change and new ideas
Proficient with Microsoft Office Suite
Previous experience using Customer Relationship Management (CRM) Software
Proficiently in venue management systems, USI or other, considered an asset
Must have desire to further potential for selling abilities
Knowledge regarding social media