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St. Catharines

    Service Advisor and Sales - St. Catharines, Canada - Midas

    Midas
    Midas St. Catharines, Canada

    3 days ago

    Default job background
    Customer Service (Full time)
    Description
    We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.
    Responsibilities
    The purpose of this position is to enhance the retail sales and profitability of a store by coordinating and scheduling automotive repair service transactions and responding to related customer service issues.
    • Develop and present estimates, source parts and sell jobs to customers
    • Interpret inspection results (working with Technician) and present results to customers
    • Oversee the processes of work order preparation and scheduling
    • Respond to customer service concerns and problems
    • Act in a store management capacity as needed on day-to-day operational activities
    • Enhance the effectiveness of Human Resources and quality of service by providing training to service providers
    • Monitors and control facility and asset utilization
    • Enforce compliance with environmental and safety regulations and statutes
    Qualifications
    • At least 5-year related experience in the automotive service business
    • Current and valid driver's license
    • Supervisory and management skills
    • Service diagnosis and technical skills
    • Business mathematical aptitude
    • Ability to work a flexible schedule including weekends

    MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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