Process Manager Dc - Caledon, Canada - Grainger Canada

Grainger Canada

Verified Company

Caledon, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Function:

Reporting to the Senior Operations Manager this role will teach, coach and drive continuous improvement initiatives focused on improving efficiencies across department functions.

This position is also responsible for leadership of a supervisory team, process development and standardization within the department.

KEY DUTIES AND RESPONSIBILITIES:

Direct the day-to-day activities of the department, which includes:

Ensure Supervisors are aligning labor resources with daily/hourly work volumes
Ensure standard processes are documented and consistently followed.
Monitor key performance indicators to identify opportunities to improve service quality and team results.
Collaborate with cross functional management teams to align best practices across all business groups.
Ensure accurate and organized maintenance of training and safety records.
Mentor Supervisors in leading team engagement and aligning to AGI values.
Develop and maintain strong business relationships with external stakeholders and suppliers.
Champion and develop leadership skills in the Supervisor team.
Lead departmental safety focus, including standardization of safety practices.

Working Relationships:

Listen attentively, and proactively act on ideas to improve individual and crossdepartmental performance
Move quickly from analysis to action, implementing improvement strategies while ensuring stakeholder needs are met

Work Environment/ Conditions:

Hours of Operation: 40 hours/week with occasional overtime and weekends
Fast paced industrial warehouse environment
This job requires you to work on the DC floor with constant standing, walking

JOB REQUIREMENTS

Education and Experience

College and/or University in Supply Chain, Quality or Operations, or;
High school diploma with 5 years' leadership experience in a multishift operation with large employee populations
Financial acumen and experience to support budgeting and forecasting
Experience with continuous improvement, process mapping, LEAN and/or Six Sigma methodology and how to develop continuous improvement mindset (Six Sigma Green Belt preferred)
Analytics including data mining, report building and presentation
Project Management experience and/or education preferred
Ability to prioritize multiple projects and requests.