Cannabis Retail Store Assistant Manager - Brampton, Canada - Hibuzz Cannabis

Hibuzz Cannabis

Verified Company

Brampton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Retail Store Assistance Manager_
It's your story. It's our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Hibuzz Cannabis looking for an Assistant Store Manager to lead and inspire by taking a forward-thinking approach to the retail experience.

You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Hibuzz recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity.

Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to change the stigma surrounding cannabis in a fun, welcoming community hub type of environment.

The Challenge

In the role of Assistant Store Manager / Keyholder, you will be responsible for the daily operations and performance of the retail store including sales, merchandising, operations, staff selection, scheduling and supervision, training and development, loss prevention and inventory control - plus the added responsibility of opening/closing the store alarms & cashing in/out.

You will have a strong understanding of sales and retail knowledge and help develop and maintain a customer-focused store culture, enhance customer satisfaction and meet sales goals by training, motivating and mentoring sales staff.

The Responsibilities

Responsible for managing staff, schedules, inventory and customer relations
Serves as a resource for staff concerning products and services, policies and procedures, industry news and changes in regulations.
Responsible for submitting and reconciling weekly orders
Responds to all staff questions, concerns or suggestions
Resolves any conflict immediately
Managing and implementing training on POS system
Assists customers in the selection of merchandise, while providing information about the product, materials, technology, and functionality.
Ensures Hibuzz customer service standards are upheld by listening to customer's wants and needs and providing product information when required.
Responds to all customer complaints, requests, concerns, suggestions
Maintain accurate records of all activities including daily cash reconciliations, inventory, sales,
Maintain inventory control system and perform inventory counts on weekly products in the facility
Assist the Store Manager in the training and supervising of employees.
Accurately complete bank deposits and maintain balancing information file.
Ensure building security is upheld by proper use of alarm systems and store security devices.
Ensure that store is opened and closed in accordance with hours of business.

What You Bring

Honed critical thinking and decisionmaking skills
Cannabis knowledge and industry background
A strong sense of personal integrity
The ability to work independently with little supervision
Excellent listening and communication skills
Customer service experience/skills
Supports environment of genuine customer connection
Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience
Demonstrates extraordinary service
Takes ownership of individual awareness of product knowledge

QUALIFICATIONS

At least 2 years' management experience in a retail environment
You must have your CannSell certificate to sell cannabis at minimum (or be willing to obtain at your own cost before your first day of training) and be able to provide a copy of the certificate
CannSell Expert or Licensed Cannabis Retail Store Manager certificates both a plus
Must be computer Savy
You must be at least 19+ and be able to pass a police background check
Proven success in offering an exceptional customer experience
A passion for our product and changing the way the world sees cannabis
A desire to have fun, laugh and support the customer and team member journey along the way
First Aid/CPR training an asset (must be able to provide current copy of certificate)