Director, Gft Change Management - Toronto, Canada - Manulife

Manulife

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.

From our environmental initiatives to our community investments, we lead with values throughout our business.

To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Hybrid

The Opportunity

Reporting to the AVP, Technology Business Strategy & Management, you will be leading change initiatives across Group Functions Technology (GFT) which is continuously evolving the way we deliver value to our customers and to our associates.

You will be working in a learning and supportive team environment.

Experience and knowledge of change management principles, methodologies, and tools solid understanding of how people go through a change and the change process; experience with Prosci ADKAR Model is a plus.

Location:
CAN, Ontario, Toronto, 200 Bloor Street East

Hybrid:3 days in the office (Tues. Wed. Thurs)

Key responsibilities

Assess the change impact, complete assessments, create strategy.
Identify, analyze, prepare risk mitigation tactics.
Identify and lead anticipated resistance.
Consult and mentor project teams.

Build actionable deliverables for the five organizational change management levers:
communications plan, sponsor roadmap, mentor plan, training plan, resistance management plan.

What motivates you?

You obsess about customers, listen, engage, and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Experience and knowledge of change management principles, methodologies, and tools.
Exceptional communication skills both written and verbal with active listening skills.
Ability to Identify potential risks and anticipated points of resistance and developing specific plans to mitigate or address concerns
Be a source of expertise and coaching for team members
Ability to understand and articulate how technology enables business value.
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in ambiguous situations.
Resilient and tenacious with a propensity to persevere.
Forwardlooking with an integrated approach
Organized with a natural inclination for planning strategy and tactics

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance. Professional development and leadership opportunities.

Our commitment to you

Valuesfirst culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion).

We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits
The annual base salary for this role is