Patient Admin Associate - Toronto, Canada - Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

The PAA is responsible for ambulatory care areas within the Integrated Community Program to provide administrative support to the clinical teams.

Summary of Duties

Provide advanced PAA support to the Geriatric Day Hospital and Geriatric Outreach Team
Coordination of all administration and clerical activities within the department
Duties include: Patient registration and updating of patient information, scheduling appointment, preparing patient schedule, ordering supplies, and taking meeting minutes
Chart preparation for all patient
Respond to incoming phone calls, direct inquiries to appropriate personnel/area, greeting patients on arrival
Payroll duties as required
Other administrative duties as required

Qualifications/Skills

Completion of Medical Office Administration program or the equivalent combination of education and experience
One year of Administrative/Business experience required, in a health care setting preferred
Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook, MS Office and Zoom
Strong attention to detail, excellent verbal and written communication skills
Outstanding interpersonal and customer service skills
Proven ability to respond effectively in a stressful situations
Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff
Effective time management skills and ability to multitask is essential
Demonstrated Patient-Focused Care/Customer Service behavior
Advanced organizational skills and ability to prioritize in a fast

- paced environment

Excellent interpersonal skills and demonstrated understanding and ability to work in an interprofessional team
Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute
Demonstrated satisfactory attendance and punctuality required
Enjoys working with the senior patient population