Dental/health Adjudicator - Waterloo, Canada - Equitable CA

Equitable CA

Verified Company

Waterloo, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff.

Join Equitable today.

Position Title:
Dental/Health Adjudicator - Health

Reports To:
Manager, Group Dental/Health Claims

Department:
Group

Term:
Temporary Part-Time, Contract until March 31, 202- Regular: Minimum 15 hours per week

Peak Season*: Minimum of 30 hours during peak season

- (November, December, January, June, July, August)

Work Arrangements:
This is a hybrid role.

You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity:
We are looking for 1 part-time Dental and Health Adjudicator to join our growing team at Equitable.

This is a great opportunity for someone looking for a career that involves providing excellent client service in group benefits.

The Dental/Health Claims Adjudicator is responsible for processing dental/health claims. Now is an exciting time to join one of the Waterloo Area's Top Employers for 2024

What you will be doing:

Process dental/health claims and predeterminations accurately in a timely manner within established service standards
Identify and resolve claim situations in a timely manner, through consultations with a Senior, Manager, or other departments within the Group division
Work with the Investigative Claims Unit to identify suspicious claims and alert the department
Contribute to the continuous improvement of business processes
Additional basic tasks within dental/health, as required

What you will bring:

A flexible schedule with the ability to work additional hours when required
Outstanding client service skills
Handle high stress situations in a fastpaced production environment
Excellent interpersonal and communication skills
Demonstrate high attention to detail
Must be comfortable working in an environment with quickly changing priorities
Able to work independently with little supervision
Strong organization, multitasking, prioritization, and problemsolving skills

What's in it for you:

A healthy worklife balance with employee wellness top of mind
We value open, honest communication between team members, challenging each other to continually improve
Employee resource groups that support an inclusive work environment
An onsite, fullservice cafeteria with a variety of daily options
Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to: