Connecteddrive Intern - Toronto, Canada - BMW Group Canada

BMW Group Canada
BMW Group Canada
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
SPREAD ENTHUSIASM.

SHARE YOUR PASSION.Our aftersales teams make a difference every day - through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy.

And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.


  • Vehicle Communications (Telematics, Navigation)
  • Electronic accessory integration (Bluetooth, Smartphone Integration, BMW Apps)
  • Business Development, Product Development

Specific Responsibilities include:


  • Supporting Retailers across Canada by addressing inquiries and resolving technical issues related to ConnectedDrive Services and customer account management
  • Supporting test and validation of various backend, retailer facing, and customer facing systems and platforms
  • Maintaining various reports which aim to move the business forward
  • Supporting invehicle communication validation activities and smartphone app compatibility testing
  • Involvement in testing of Telematics features (Real Time Traffic, Voice Commands, Connected Navigation)
  • Supporting day to day Vehicle Communications and other departmental IT operations
  • Collaborating with other teams (Warranty, IT, Technical, BMW USA, BMW AG) to resolve Retailer issues and address customer concerns

Qualifications:


  • University degree
  • A passion for the automotive and consumer electronics industries
  • Attention to detail, ability to prioritize effectively and multitask, willingness to adapt
  • Very strong problem solving and analytical skills
  • Welldeveloped written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Strong computer skills, including Excel, Word, and PowerPoint
  • Prior automotive experience is an asset, but not required
  • Proficiency in French is an asset

Benefits of working at BMW Group Canada include:

  • An award winning culture.
  • Cutting edge of innovation and creativity.
  • Incredible BMW, MINI and Motorrad employee vehicle/motorcycle programs.
  • Flexible working models.
  • Highly competitive compensation.
  • Performance incentives programs.
  • Firstrate health and wellness benefits.
  • Worldclass office space.
  • Enjoy fresh meals in our amazing fully staffed and subsidized onsite cafeteria.
  • Energize at our fully loaded coffee/tea bar.
BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment.

BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.

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