Dealer Network Specialist - Mississauga, Canada - Element Fleet Management

Element Fleet Management

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Dealer Network Specialist to join Element Fleet Management.

As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:

Solutions focused with strong relationship building and influencing skills?
A critical thinker and an effective problem solver in a fastpaced environment?

As the Dealer Network Specialist, you are responsible for the curation of Element's network of Dealers.

You will help drive a superior client experience by ensuring a network with broad coverage and minimizing overall cost for dealer service fees.

A Day in the Life

Support business growth by leveraging our strategic supplier's capabilities and develop and maintain a nationwide supplier network providing best in class service for Courtesy Deliveries and OutofStock purchases
Perform data, statistical and geographical analysis on extensive database of 100,000+ vehicle transactions per year, to enable strategic development and planning for the distribution network.
Maximize the benefit of the distribution network by partnering with commercial team to drive customer utilization and streamline processes.
Ensure we are appropriately providing visibility to supplier options and fees to drivers & clients placing orders in Elements ordering system
Help navigate the complexities of EV dealers related to country and statespecific requirements for incentives
Negotiate and resolve escalated and complex transactional issues with suppliers using conflict management and influencing skills
Improve internal processes by reducing cost and cycle times including, but not limited to; minimizing dealer diverts, improved reporting including increased use of eDealer, increasing dealer compliance with contractual obligations.

Requirements:

High School Diploma, 2 or 4year degree preferred
2 years experience in Business to Business customer service operations and/or process analysis
Experience working crossfunctionally to support teams with various objectives
Excellent analytical skills and ability to identify insights from large data sets
Familiarity with dealer services a plus

LI-SJ1

LI-Hybrid

What's in it for You

A culture of innovation, empowerment, decisionmaking, and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

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