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Richmond Hill

    Private Banking Associate - RICHMOND HILL, Canada - Royal Bank of Canada

    Royal Bank of Canada
    Royal Bank of Canada RICHMOND HILL, Canada

    Found in: beBee S2 CA - 3 weeks ago

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    Job Description

    What is the opportunity?


    As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

    Note: role requires minimum 4 days in office

    What will you do?


    You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting


    As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone


    Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner


    Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

    What do you need to succeed?

    Must-have

    • Minimum of 2 to 3 years of banking experience

    • Strong written and verbal communication skills in English and French

    • Strong working knowledge of Microsoft Office Suite

    • Proven client service skills

    • Excellent organizational skills

    Nice-to-have

    • Completion of IFC or CSC

    • Post-secondary education in Commerce or Business Administration

    What's in it for you?
    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

    • Leaders who support your development through coaching and managing opportunities

    • Ability to make a difference and lasting impact

    • Work in a dynamic, collaborative, progressive, and high-performing team

    • Opportunities to do challenging work

    • Opportunities to take on progressively greater accountabilities

    Job Skills

    Additional Job Details

    Address:

    260 EAST BEAVER CREEK RD:RICHMOND HILL

    City:

    RICHMOND HILL

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Personal and Commercial Banking

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

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