- Manage and oversee the daily scheduling of shop and field service technicians to ensure that the workforce is adequately assigned to meet customer expectationsSupervise and support shop and field service technicians and provide team leadership and direction to sustain employee engagementServe as front line customer contact for shop and field service requests, follow-up and issuesAssist customers, shop and field service technicians with technical issues in person, via phone or email. Partner with Technical Support as requiredPrepare shop and field service quotes for customers as requiredBuild customer relationships and resolve issues directly or escalate to Service Manager as requiredOpen work orders as required, review, approve and enter service reports, time sheets, work orders and parts requisitionsMonitor, review and maximize efforts to ensure appropriate levels of WIP on a daily basis and maintain timely closing/invoicing of all EMT shop and field service jobsPartner with the warranty department for proper and timely claim submissionsCommunicate and maintain all safety rules and procedures at all times for technicians working at the shop as well as in the field at customer's sitesLiaise with the parts department regarding parts ordering and availability to ensure timely completion of jobsVisit techs in the field to ensure highest quality and safety on the jobs is achievedPerform truck inspections to ensure fleet is both safe and cleanPerform regular shop inspections to ensure safety rules are being followed and premises kept clean and organizedMaintain a good work environment and resolve personnel conflicts as they ariseOther duties as assigned
- Must have experience within the Heavy Equipment or closely related industry, Heavy Equipment License is preferred but not required
- 5+ years Supervisory or Management experience is required
- Exceptional interpersonal, coaching & leadership skills are required
- High level of professionalism and ability to interact calmly while under pressure
- Agile and adaptable to the changing demands of the industry
- Customer and employee centric
- Computer Proficient - Word, Excel (MS Office Suite)
- Valid driver's license is required, willingness to travel locally. National or International travel may be required on occasion
- Highly competitive wages (premiums & allowances for select roles*)
- International training opportunities
- Challenging work opportunities
-
Service Supervisor, Earth Moving
2 weeks ago
Liebherr-Canada Ltd. Acheson, CanadaJoin our dynamic team as a Service Supervisor supporting the operations of our Earth Moving Division across Alberta and Saskatchewan · As the leader of our skilled technicians, you'll play a pivotal role in ensuring top-notch service delivery to our valued customers. With your st ...
-
Service Manager, Earth Moving Technology
1 day ago
Liebherr-Canada Ltd. Acheson, CanadaReporting to the Regional Customer Service Manager, the Service Manager is responsible for the integrity, growth and profitability of the service department and supporting LCA business objectives through efficient and effective management of the service operations. The Service Ma ...
-
Liebherr-Canada Ltd. Acheson, CanadaThis position is reporting to the Sales administration manager and play a critical support role within the sales team project managing all aspects of the sales process from quotations to machine delivery to clients. The Inside Sales Support processes all required information and ...
-
Liebherr-Canada Ltd. Acheson, CanadaAre you passionate about innovation and quality in earth moving technologies? Our rapidly expanding team in Acheson is seeking individuals like you. · **Based out of Acheson, you will be a key team member in servicing our valued customer Earth Moving equipment in the Greater Edmo ...
-
Liebherr-Canada Ltd. Acheson, CanadaThe extensiveness of Liebherr's construction machines program is like no other · As an OEM manufacturer, the highest quality standards are achieved by in-house production of main components developed and manufactured by Liebherr. In this role, you will support our fast-growing Ea ...
-
Liebherr-Canada Ltd. Acheson, CanadaOur team is continuing to grow This position is for a skilled Heavy Equipment Technician in the Acheson or Edmonton area looking to take their career to the next level with Liebherr As a Heavy Equipment Workshop Technician you will be working within our earthmoving products in ou ...
-
Liebherr-Canada Ltd. Acheson, CanadaWhile reporting to the Sales Administration Manager, this position is responsible for providing administrative support for all aspects of the sales cycle from quotations to organizing the logists of equipment delivery to clients.. · **Responsibilities**: · - Support all members o ...
-
Service Supervisor, Earth Moving
1 week ago
Liebherr Group Acheson, Canada Full timeJoin our dynamic team as a Service Supervisor supporting the operations of our Earth Moving Division across Alberta and Saskatchewan · As the leader of our skilled technicians, you'll play a pivotal role in ensuring top-notch service delivery to our valued customers. With your st ...
-
Service Manager, Earth Moving Technology
3 weeks ago
Liebherr Group Acheson, Canada Full timeReporting to the Regional Customer Service Manager, the Service Manager is responsible for the integrity, growth and profitability of the service department and supporting LCA business objectives through efficient and effective management of the service operations. The Service Ma ...
-
Dispatch From Home
2 weeks ago
Liebherr-Canada Ltd. Acheson, CanadaIn the area of earthmoving, Liebherr offers an extensive program of hydraulic excavators, crawler tractors and crawler loaders, telescopic handlers, wheel loaders and articulated trucks. · As a Resident Field Technician, you will work independantly to repair, troubleshoot, overha ...
-
Dozer Operators
3 weeks ago
Van Rooyen Construction Acheson, CanadaVan Rooyen Construction is a leader in the earth moving/site grading construction industry. We offer competitive wages in a family minded working environment. Our vision is to be a diligent and dynamic construction services company committed to providing quality workmanship in an ...
-
Excavator Operator
3 weeks ago
Van Rooyen Construction Acheson, CanadaVan Rooyen Construction is a leader in the earth moving/site grading construction industry. We offer competitive wages in a family minded working environment. Our vision is to be a diligent and dynamic construction services company committed to providing quality workmanship in an ...
-
Construction Labourers
1 week ago
Jen-Col Construction Ltd. Acheson, Canada**QUALIFICATIONS AND EDUCATION REQUIREMENTS** · - High school diploma or equivalent · - 1+ years of experience as a general construction labourer · - Registered as an Apprentice Carpenter preferred · - May be required to complete a criminal record check to work on site · - Must b ...
-
Rock Truck
3 weeks ago
Van Rooyen Construction Acheson, CanadaVan Rooyen Construction is a leader in the earth moving/site grading construction industry. We offer competitive wages in a family minded working environment. Our vision is to be a diligent and dynamic construction services company committed to providing quality workmanship in an ...
-
Heavy Equipment Service Planner
3 weeks ago
Liebherr-Canada Ltd. Acheson, CanadaJoin us in taking our team to the next level · This position is all about organization and delivering on Liebherr's exemplary customer service. As the Service Planner for our Earth Moving Division, you will act as a main point of contact for Customers, Technicians & Supervisors e ...
-
Heavy Equipment Technician
1 week ago
Morgan Construction and Environmental (Ltd.) Acheson, Canada FreelanceAre you ready to embark on an exciting journey with Morgan Construction and Environmental Ltd., where you'll play a pivotal role in the dynamic world of heavy civil contracting? At Morgan, we don't just build projects; we build careers and futures. Join us as a **Heavy Equipment ...
-
Heavy Equipment Technician
1 week ago
Morgan Construction & Environmental Ltd. Acheson, Canada**Job description** · Are you ready to embark on an exciting journey with Morgan Construction and Environmental Ltd., where you'll play a pivotal role in the dynamic world of heavy civil contracting? At Morgan, we don't just build projects; we build careers and futures. Join us a ...
-
Heavy Equipment Technician
3 weeks ago
Morgan Construction & Environmental Ltd. Acheson, Canada Freelance**Job description** · Are you ready to embark on an exciting journey with Morgan Construction and Environmental Ltd., where you'll play a pivotal role in the dynamic world of heavy civil contracting? At Morgan, we don't just build projects; we build careers and futures. Join us a ...
-
Construction Labourers
2 days ago
Jen-Col Construction Ltd. Acheson, Canada**QUALIFICATIONS AND EDUCATION REQUIREMENTS** · - High school diploma or equivalent · - 1+ years of experience as a general construction labourer · - Registered as an Apprentice Carpenter preferred · - May be required to complete a criminal record check to work on site · - Must b ...
-
Icqa Data Analyst
1 week ago
Amazon Canada Fulfillment Services, ULC. Acheson, Canada2+ years of professional or military experience · - High school or equivalent diploma · - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach · - Work 40 hours/week, and overtime as required · - W ...
Service Supervisor, Earth Moving - Acheson, Canada - Liebherr Group
Description
Join our dynamic team as a Service Supervisor supporting the operations of our Earth Moving Division across Alberta and Saskatchewan
As the leader of our skilled technicians, you'll play a pivotal role in ensuring top-notch service delivery to our valued customers. With your strategic planning, adept scheduling, and stellar performance management, you'll steer our team towards excellence while upholding our commitment to unparalleled customer satisfaction in the designated territory.
Responsibilities
Competencies
Our Offer
&v=024){kind=logo}
