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Service Technician Iii
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Service Technician Iii
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Crane Service Technician
1 week ago
CRS Crane Solutions Langley, CanadaCRS Crane Solutions, located at 1A A Ave, Langley BC, requires the services of 1 Crane Service Technician (NOC The permanent appointed Crane Service Technician will be required to complete the following duties: · Electrical Duties · - Panel wiring of crane equipment. · - Wiring o ...
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Service Technician Iii
3 weeks ago
All Weather Windows Langley, CanadaI'm ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I'm ready to make my mark._ · **_ Are you ready?_** · Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in t ...
Western Canada Service Technician - Langley, Canada - Vicinity Motor Corporation
Description
The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and environmental responsibility in mind. Further to this, as a part of the global transition to sustainable transportation, the Vicinity Motor Corporation will be introducing the Vicinity Lightning EV bus, as well as a line of Electric Work Trucks.
We are looking for an Western Canada Service Technician to support our customers fleet of VMC buses, the technician is responsible for providing technical repair and service work either in a facility or in the field. Service technician may work on buses needing to be maintained, diagnostic review and repaired.
Role Overview
Ensure customer satisfaction for vehicles in and out of warranty
Engage with customers to ensure maximum satisfaction and build relationships
Provide technical support to fleets in and around Western Canada
Performing repairs as needed in and out of warranty
Use creativity and resourcefulness to solve problems in the field
Review and approve local warranty claims
Discussion parts sales packages with customers
Reporting on parts and service experiences from the customer
Track and report on daily duties – IE calls/repairs/diagnosis/parts and service discussions
Communicate product design improvements to engineering and development teams
Research and build campaigns and service bulletins to resolve field issues
Develop and deliver training programs to the customer
Assist and train customers on new procedures, hands-on where required
Assist clients in maximizing vehicle performance, uptime, and reducing operating costs
Travel will be required
Qualifications
Highly skilled in maintenance and troubleshooting of heavy-duty vehicle mechanical and electrical systems
Excellent organizational, communication, and interpersonal skills
Post-Secondary Technical Diploma an asset
Red Seal Heavy Duty Equipment Technician or Automotive Service Technician an asset
Class 5 License air brake endorsement and clean driver's abstract
Proficient in technical writing, using Windows and Microsoft Office Suite
Ability to create TSB and Campaigns from data collected and analyzed by the Service and Engineering teams
Ability to travel
Ability to host technical training sessions
CNG experience an asset
EV experience an asset
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