Office Coordinator - West Vancouver, Canada - Amica Senior Lifestyles

Amica Senior Lifestyles

Verified Company

West Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

**_
Office Manager_**
_ Amica West Vancouver_

_ Regular Full Time - On Site_

Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience.

Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options.

Established in 1996, the company owns and operates over 30 residences in British Columbia, Alberta and Ontario, with plans to continue expansion in select markets

_._

A day in the life of the Community Operations Manager:

Reporting to the General Manager, the Community Operations Manager is responsible for the day-to-day operation and oversight of several key areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting.

Furthermore, the Community Operations Manager advises, directs and participates in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.

Other Job Duties:

Administers payroll, accounts receivable, accounts payable
Administers hiring and recruitment process including new hire paperwork
Administers HR functions, including personnel files, training compliance and department minutes
Completes general administrative work requirements as assigned
Manages the concierge department, including formulating and maintaining schedules, providing training, support and coverage
Manages the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.
Performs regular audits of concierge/housekeeping team
Participates in budget process as directed
Supporting Marketing & sales where required
Participates in corporate initiatives as requested
Participates in weekend manager on duty rotation
Other duties as required

How do I qualify?

You must have:

Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environment
Post secondary education in hospitality, business management, or related filed
Experience with accounting/payroll systems
Previous experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staff
Ability to communicate fluently in English
Proven ability to manage and lead others
Exceptional business writing skills and a high level of proficiency working with computers including Microsoft Excel

What we are looking for:

Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standards
Customer service driven with a passion for working with seniors
Ability to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring process
Willingness to participate in corporate initiatives and weekend manager on duty rotation
Strong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes Act
Capable of basic troubleshooting of computer systems, including networking and office equipment
Competent teambuilder with coaching and conflict resolution skills

Position Vacant Until Filled- Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19.

Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bonafide requirements for the open position. Applicants need to make their requirements known when contacted._

Leaders-Hiring-Amica