Program Coordinator - Toronto, Canada - SURREY PLACE

SURREY PLACE

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program:
Autism Services

Status:
Full-time 6 months contract

Hours: 36.25 hours/ week

Date Posted:
March 14, 2024

Closing Date:
March 28, 2024

About Surrey Place:

Surrey Place is a not-for-profit that serves people of all ages with developmental disabilities, autism spectrum disorder and visual impairments in the Toronto region and Northwestern Ontario.

We offer integrated services and inclusive support in a safe and welcoming environment.

Our approach is family-based, which centres the interests and care of our clients, families and caregivers by teaching them skills.

We strive to ensure the greatest access to services and support our clients in navigating the health care system. Surrey Place helps people learn new skills, gain self-confidence and reach their full potential.

Position Description:

Reporting to the Manager, Core Autism Services, the Program Coordinator will deliver, support, and coordinate consistent administrative processes for Autism Services.

Main Responsibilities:

Administrative:

Responsible for monitoring and supporting coordination of scheduling coverage for Autism Core Services staff, including creation of schedule of service.
Inventory management, ordering of office, PPE, and program related supplies
Maintaining order/inventory of supplies for copy room; repairs/tickets; etc (e.g., toner request; connect with facilities as needed)
Assist with input of service data and uploading reports into CRM, including time entries and service plans.
Satellite based reception duties as required, including but not limited to:
Entry and exit of clients and families, paging clinicians
Directing inquiries effectively, including managing unscheduled in person arrivals
Greeting visitors, providing up to date information about services (website, contacts, etc.)
Ensuring reception is tidy, materials are stocked, including organization and maintenance of reception bulletin board
Receive deliveries at satellite sites and distribute mail, courier, etc.
Preparation and delivery of materials sent home to families related to sitebased activities (e.g., fire drill, visitors, infection control, notifications).
Assist management with new staff orientation and onboarding processes and other increased support during probationary period.
Administrative support for mandatory trainings including training assigned by Supervisor, coordination with trainers, education coordinator
Coordination of supports for clients on as needed basis (eg. busing, Client Needs Fund)

Health and Safety

Responsible for the organization and coordination of safety drills as needed (e.g. fire drill, code yellow), in compliance with health and safety procedures and protocols.
Responsible for the maintenance of satellite emergency binders.
Submit help tickets for health and safety concerns.
Communicate and coordinate with facilities and property management needs related to building repairs, maintenance, and other important site updates (e.g. construction, building fire drill, parking, etc).
Support the monitoring and updating of IPAC tracking systems, including communication and completion of documentation with families.

Qualifications:

3 years of relevant experience in administrative coordination.
Postsecondary education in administration or business preferred.
Experience coordinating data and reports
Proficiency with Excel, Word, and Microsoft Office 36
Excellent internal and external customer service, communication and interpersonal skills.
Outstanding organizational skills.
Comfort working in a fastpaced environment and ability to coordinate multiple timesensitive projects.
Fluency in a language other than English is considered an asset.
This position may require some evening and Saturday work.