Talent Acquisition Manager - Toronto, Canada - AMS

AMS

Verified Company

Toronto, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces.

We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services.

Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values.

The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated.

We call this true workforce dexterity—and we're here to help you achieve it.

AMS is growing in Toronto We are seeking to add Talent Acquisition Managers to our pipeline for positions based in Toronto. If you would like to be considered for future roles and learn why AMS is a great place to work please apply

The Role:

As an AMS Manager - Client Services, you will be accountable for managing the end-to-end talent acquisition process as well as developing and delivering agreed recruitment services to a specific business function within a client ensuring all targets are achieved in partnership with the Client Services Management team.

Key success attributes include customer focus, solution orientation, agility, and ability to work in a dynamic, fast-paced environment.

The Manager is responsible for the direct reports; manage roster to ensure existing staff are allocated appropriately and manage the movement and assignments to ensure highest utilization.

This is a key role that requires a responsive and strong people manager individual.

Key Accountabilities:

Develop and maintain proactive and constructive relationships with clients by demonstrating an understanding of the business, the requirements and set expectations accordingly
Manage senior stakeholders in fastmoving, complex and difficult client environments enhancing AMS' reputation within the business acting in an advisory capacity
Partner senior client stakeholders to define resourcing strategies and plans that meet medium to long term client objectives and enable AMS to plan ahead
Develop accurate hiring forecasts for the Business Unit(s) (BUs) supported and share with relevant AMS individuals
Develop an effective sourcing and talent community strategy to meet the BU needs, working with the Sourcing Channel Consultant (if present on the account)
Deploy effective recruitment delivery and attraction strategies, using relevant sourcing channels to reduce time to hire and increase account profitability
Build effective communication channels between the client hiring managers and the account team strengthening the relationship between AMS and the client
Understand AMS people are a key market differentiator and genuinely committed to the development of direct reports and the team
Accurate financial forecasting and a deep understanding of the team productivity to enable resource management
Manage scope creep and escalate accordingly to the senior manager
Ensure data accuracy and review and analyse data to drive team performance
Lead and manage teams, driving the team to ensure that productivity, account profitability and customer satisfaction are priorities at all times
Manage a team of recruiters to achieve delivery targets and contractual SLAs by providing objectives, direction and continual feedback on progress
Drive down noncompliance for assigned BU(s), increasing account revenue and profitability
Work with the senior manager to define the type and level of resources required to effectively achieve delivery and profitability targets
Deliver continuous improvement projects and client specific projects
Identify areas of process improvement, service enhancement and opportunities to increase the scope of the service and communicate these appropriately to relevant parties. Support and / or manage the implementation of changes
Responsible for spotting business development opportunities and engaging with the Senior Manager
Hold sound knowledge of recruitment model options and design in order to promote the benefits of an outsourced solution to the client
Custodian of the client's Employee Value Proposition (EVP) ensuring the entire team are able to convey the proposition in a compelling way enhancing the clients brand presence in the market
Keep abreast of market intelligence and industry trends (e.g. new technology, recruitment metrics, legislative changes) and use this insight to develop resourcing plans
Act as a Trusted Advisor to clients and team on resourcing related matters.

Skills & Experience:

Deep knowledge of at least one market sector including Tech, Banking, Financial Services, Pharma, Biotech or other.
Experience of presenting to and solving issues for senior clients and gaining their agreement to a course of action
Ability to liaise with and in