Store Manager - Burlington, Canada - Cosmaroma

Cosmaroma
Cosmaroma
Verified Company
Burlington, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
We are a leading home renovations company dedicated to transforming houses into dream homes at an affordable cost.

With a commitment to quality craftsmanship and exceptional customer service, we offer a wide range of renovation products and services.

As we continue to expand our operations, we are seeking a highly motivated and experienced Store Manager to join our team and lead our retail store.


Position Overview:
As the Store Manager, you will play a crucial role in driving the success of our retail store.

You will be responsible for overseeing all aspects of the store's operations, managing a team of sales associates, and ensuring exceptional customer experiences.

Your expertise in home renovations and your strong leadership skills will be essential in achieving sales targets, maintaining a high level of customer satisfaction, and promoting our brand.


Responsibilities:


  • Provide leadership and guidance to a team of sales associates, fostering a positive and highperforming work environment.
  • Develop and implement effective sales strategies to drive revenue growth and meet or exceed sales targets.
  • Maintain a deep understanding of our products and services, providing expert advice to customers and assisting with product selection.
  • Manage inventory levels and ensure the store is wellstocked, coordinating with suppliers and tracking product deliveries.
  • Oversee visual merchandising, ensuring the store is aesthetically appealing and products are displayed effectively.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing appropriate actions.
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
  • Train and develop sales associates on product knowledge, sales techniques, and exceptional customer service.
  • Conduct regular performance evaluations, provide feedback, and implement training programs as needed.
  • Collaborate with the marketing team to plan and execute promotional activities and events.
  • Ensure compliance with company policies, procedures, and safety standards.

Qualifications:


  • Previous experience in a retail management role, preferably in the home renovations or construction industry.
  • Strong knowledge of home renovation products, materials, and industry trends.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Exceptional leadership and team management skills, with the ability to motivate and develop a diverse workforce.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and resolve conflicts.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Proficiency in inventory management and pointofsale systems.
  • Resultsoriented mindset with a customercentric approach.
  • Flexibility to work weekends and extended hours as required.

Salary:
$60,000.00-$90,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Ability to commute/relocate:

  • Burlington, ON L7L 5P5: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:

Microsoft Office: 1 year (preferred)

  • Retail management: 2 years (preferred)

Language:


  • French (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
In person
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