Analyst, Service Desk - Toronto, ON, Canada

IT support function focused on User Access Management · The IT Service Desk Lead will be the first point of contact for IT-related issues and service requests via phone, email or ticketing system. · ...

Bold ideas need dependable infrastructure and people who can build and maintain it. · At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, · so Canada's builders and innovators can move fast without trading away control. · ...

We are seeking a Service Desk Technician to join our team in Toronto. As a Service Desk Technician, you will assist customers with IT queries and provide technical support. · -Act as the first point of contact for all IT queries from assigned customers-Logging and updating all qu ...

+Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ++Certificate from a recognized college or technical school · + · + · , ...

We are looking for a Service Desk Manager to lead our IT Service Desk and End User Support team. · Oversee and direct the end-user support and service desk personnel · Establish objectives, SLAs, and KPIs to gauge customer satisfaction and service performance · Collaborate with I ...

We are searching for a Toronto-based Service Desk Analyst to join our Corporate IT team. · Demonstrable experience (at least 2 years) in 1st + 2nd line IT support or similar service desk roles. · ...

Act as the first point of contact for IT-related incidents and service requests via phone email ticketing systems. Provide Level 1 and Level 2 support troubleshoot resolve technical issues efficiently escalate complex problems when required. · ...

We are seeking a bilingual Service Desk Technician to join our team in Toronto, · Join our team as a Bilingual (English/French) Service Desk Technician, where you'll play a key role in keeping our technology running smoothly and enabling employees to do their best work. · ...

This position oversees and directs end-user support and service desk personnel to ensure daily shift coverage is planned and scheduled Conduct weekly huddles with team leaders Perform weekly audits of tickets per agent for quality review Review and update team performance matrix ...

+ Service Desk Agent · + Job Description: The Company Leonardo is a Toronto-based team serving the global hospitality industry. We're a team of passionate experts, making content management easier for hotels, brands, and travel channels... + JOB RESPONSIBILITIES • Provide 1st le ...

The Company · Leonardo is a Toronto-based team serving the global hospitality industry. · ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements. · ...

The Service Desk Technician will troubleshoot desktop and shrink-wrapped applications, VPN concepts, internet issues and wireless routers. They will also have knowledge on active directory, domain controllers and password reset tools. · ...

This is a flexible position with the expectation of working from our Toronto office at least three days per week. · Create and manage end-user, shared and external service accounts and manage access control, based on company policies · Install, configure, and maintain desktop and ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, automation, and continuous improveme ...

We are looking for a Service Desk Analyst to join our team. The successful candidate will provide support to users via phone, email or chat and perform initial problem analysis. They will also record and document the request problem-solving process. · Provide support to users eit ...

++This job requires a Service Desk Analyst to work at a physical location in Toronto. · ...

This position serves as a frontline enabler of the digital employee experience, providing high-quality technical support to OMA staff, subsidiaries, and governing Boards while contributing to operational resilience, cybersecurity improvements, · automation and continuous improvem ...

We are seeking a Service Desk Team Lead to provide operational leadership for our IT Service Desk team. · This role oversees support channels (voice, email, web, walk-up), ensures SLA compliance, · manages major incidents and drives continuous improvement. ...

We are seeking a Service Desk Analyst to join our Toronto office. · This role requires strong communication skills and a collaborative mindset. You will provide timely and effective assistance to lawyers and support staff ensuring minimal disruption to their work. · The primary r ...