- Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
- Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
- Answer incoming calls while handling customers inquiries, concerns, or questions.
- Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
- Ability to provide detailed pricing terms and prepare and present customer quotations.
- Efficient and detail orientated data entry skills are required to enter appointments and orders into POS/internal systems.
- Familiarity with consumer behavior principles.
- Effective problem solving, planning, and organizing skills. Qualifications and Special Requirements
- Minimum of 1+ year experience in customer service, counter or inside sales role.
- Demonstrate understanding of the automotive or related industry, and aptitude for learning product knowledge.
- A Valid driver's license.
- Strong personal commitment to health and safety Kal Tire Offers
- An accelerated training program will be provided.
- This position starts at $21/hour with a clear path for career advancement.
- Dental, vision, prescription, massage therapy, EAP benefits and more.
- Profit Sharing program, RRSP matching, Paid vacation.
- We provide a comprehensive paid training program and access to the latest skills to gain the necessary edge in today's market.
- A perks program that offers employee discounts on tires, services and more.
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Front Counter Sales Representative - Courtenay, Canada - Kal Tire
Description
Description
Front Counter Sales Representative Location CLIFFE AVE COURTENAY BC V9N 2L5A Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales driven in a fun team environment. You will provide service quotes, process sales transactions, be a product and services expert and more You will apply strong communication skills that make customers feel welcome at our Courtenay location.Your positive mindset, sales & organizational skills, willingness to be cross-trained and customer first approach, will make you stand out and be successful in this role. Skills & Abilities
