Technical Analyst - Ottawa - Manulife Financial

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development. · We power the worl ...

+This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience vs. shaving a minute off our average call time or how many emails we can send per hour. · + · A positive attitude and ability to build rapport with our customers. · E ...

We're a tight knit team where no one fails alone. On this team you will receive training, mentoring and support with both technical and customer management skills. · This isn't your typical inbound technical support environment. Our teams focus is put on the customer experience v ...

This strategic and operational role is central to the success of the technology platforms that support clinicians and staff across all campuses and our regional healthcare partners. The Regional Platform Operations Lead is responsible for overseeing the daily operations, administ ...

+This strategic role is central to the success of technology platforms that support clinicians and staff across all campuses. · +Oversee day-to-day platform operations. · Manage incident and problem resolution. · Support regional platform expansion. · ...

Join our MD IT Service Centre and help us deliver outstanding customer service to support our internal staff's mission critical and day-to-day business. ...

The Analyst – End User Technical is responsible for handling incoming phone calls, emails and web submissions, · receiving, tracking, documenting, resolving or escalating all internal customer identified application and hardware Incidents and Service Requests in an efficient, · p ...

We are fast-paced and share a can do mindset where everyone supports the common goal of customer experience. · This isnt your typical inbound technical support environment Our teams focus is put on the customer experience vs shaving a minute off our average call time or how many ...

The Programmer / Analyst – Level 3 is responsible for designing, · developing, modifying and implementing applications and system components in support of enterprise-level programs.The ideal candidate has · 10+ years of recent experience (within the last 12 years) · as a Programm ...

The IT Business Analyst is responsible for analysing business needs, system requirements and technical specifications to support the delivery of IT solutions. · ...

Le Centre de la sécurité des télécommunications (CST) est à la recherche d'analystes de gestion des services des TI dont le travail est axé sur le service à la clientèle. · ...

We are seeking an experienced Cúram Business Analyst with strong expertise in Case Management, Rules, and Financials to support the delivery of social program solutions.Key ResponsibilitiesGather and translate business requirements into functional specifications. · Perform gap an ...

The SOC Analyst plays a critical role in protecting customers nationwide by monitoring, detecting, and responding to cybersecurity threats. · Perform real-time security monitoring · Conduct incident response activities · ...

Nortak Software is seeking Programmer/Analysts with ASP development experience. · ...

Experienced Data Analyst to work on large scale IT projects with Bell Canada. · ...

We are seeking a Level 2 Programmer/Analyst to support digital modernization initiatives for a federal government client. · ...

We are hiring an Intelligence Mission Data Systems Analyst to support the Options Analysis and Definition phase activities for our defence client on their Intelligence Mission Data (IMD) project. · Interact with Users and customers in order to identify requirements and define bus ...

An initiative is underway to implement a scalable desktop service model that enhances service delivery and user experience through a digital workspace toolkit tailored to user personas. · ...

The primary responsibilities of the PeopleSoft ERP Functional Analyst include participating in working meetings, developing and documenting functional requirements specifications. · ...

We are looking for a Business Analyst for an upcoming opportunity with a public sector client. · Gather data requirements and support the development of data dictionary that covers HR Finance and procurement processes. · Work closely with teams to ensure alignment between process ...

This is a Business Analyst position located in Ottawa. The Business Analyst will identify business needs, gather requirements, and define processes to improve efficiency. · ...