Overhead Crane Service Technician - Barrie, Canada - Canadian Crane & Hoist Mfg. Ltd.

Canadian Crane & Hoist Mfg. Ltd.

Verified Company

Barrie, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overhead Crane Service Technician & Inspector - Job Description

Important Requirement and Characteristics

Our _Primary Objective_is to provide high quality products and services relating to overhead cranes, and to achieve complete customer satisfaction, while maintaining maximum competitiveness and profitability.

As a Technician for Canadian Crane, you will provide services such as installations, repairs and preventative maintenance including inspections of overhead cranes, hoists, and other material handling equipment.

Some of the important requirements and characteristics of this position are (but are not limited to):

The ability to get the job done, by being a "doer"
Able to perform under pressure, and meet high expectations in a demanding and fast paced environment
Able to motivate and coordinate Canadian Crane team to collectively achieve Canadian Crane's _Primary_ _Objective_
Strong analytical and problemsolving skills (the ability to transform challenges into opportunity)
High level of efficiency and organization
Excellent communication skills, including the ability to clearly and concisely express any idea, thought, concept etc. verbally or in writing with colleagues, suppliers, customers and others
Positive and highly motivated attitude with an excellent memory
The ability to focus on individual tasks and responsibilities, while working with other team members to achieve our _Primary Objective_
The ability to adapt to changes and continually make selfimprovements that will result in strengthening our company's position in the marketplace
Troubleshoot all overhead crane components and communicate detailed findings, corrective action and solutions by documenting on supporting work orders.
Liaison between other Technicians, Support personnel, Management and/or Customers as required
Ensure customers are pleased with Canadian Crane's service department personnel, performance, etc.

Specific Job Responsibilities
Responsibilities include (but are not limited to) execution of the following areas, with the regular and direct input of management:

INSPECTIONS

Periodic inspections per OHSA (Occupational Health & Safety Association), CSA B167 & (Crane Manufactures Association of America Inc.) CMAA Standards as formatted by Canadian Crane
Photographic images of any issues, problems or wear and tear
Descriptive reporting/documentation of any issues, problems or wear and tear

ELECTRICAL

Troubleshoot and inspect equipment to detect and malfunctions
Read and interpret wiring diagrams, drawings and specifications
Test and measure voltage, loads, ground faults integrity of circuits
Experience with high voltage and energized equipment
Electronic and conventional electrical devices
Troubleshoot and isolate faults
Ability to understand VFD's and conventional electrical devices and trouble shoot
Math/numeracy

MECHANICAL

Identify worn crane components
Effectively and efficiently replace sheaves, bearings, brakes, wheels, wire rope, rope guides, etc.
Troubleshoot motors and motor readings/fault codes
Conduct preventative maintenance programs
Read and understand technical manuals and instructions

POLICY DEVELOPMENT & TRAINING

Regularly review established policies for improvements, and communicate any ideas for improvements to management for review and action
Train new staff in Service Department to understand Canadian Crane policies, procedures, site visits, etc.

PRODUCT KNOWLEDGE

Thorough knowledge of our product range, capabilities, personnel, resources etc.
Thorough knowledge of marketplace, customers, competitors, suppliers
The ability to read drawings to identify crane and building components

LIABILITY

Ensure any risk, liability or exposure to Canadian Crane is identified, communicated

- and appropriately managed, including:

Technicians communicate their findings immediately to Service Department, for review and further action, including updating management
Understanding the nature of the issue, and possible solution(s)
Presenting the information to management, with a suggested action plan(s), to eliminate the liability, or if not within the mandate of Canadian Crane and its service department, to communicate the issue to the customer and/or his representatives to ensure Canadian Crane not responsible in anyway

WARRANTY CLAIMS

Report any warranty claims to Management, service team members

Selection Criteria

Completion of secondary school and training courses (electrical & mechanical) or a vocational program is required, or a combination of education and relevant work experience will be considered
A minimum of 4 years troubleshooting to detect faults and malfunctions and repairing overhead cranes and components
Experience conducting inspections and performing preventative maintenance on both mechanical and electrical components for overhead cranes
Fluent in English, b