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Bilingual Work From Home Coordinator - Canada - Imagine Canada
3 weeks ago
Description
About the Organization Imagine Canada works alongside other charitable sector organizations — often in partnership with the private sector, governments and individuals in the community — to ensure that charities continue to play a pivotal role in building, enriching and defining our nation.
We offer programs and provide resources that help strengthen charities and their operations, so they can, in turn, support the communities they serve.
About the Opportunity Reporting to the Senior Manager, Standards Program, the Coordinator, Standards Program works with the Senior Coordinator, Standards Program on the accreditation process, including client support, volunteer coordination, and quality assurance, and helps with the implementation of new processes and systems.
Regular activities in this role include communicating with applicants, helping them understand the evidence required for accreditation, conducting application screenings, assessing compliance, providing timely feedback to applicants, and hosting training webinars for volunteers.
Deliver high-quality service and ensure the timely and effective distribution of the Trustmark to newly accredited nonprofit organizationsincluding all related program policies and procedures
Coordinate and maintain communication with all functions (applicants, peer reviewers, Standards Council, and other volunteers and staff) in order to achieve a cohesive planning process in the lead-up to peer review panels
Assist in the training and oversight of volunteer peer reviewers, who do the substantive bulk of application evaluation
Act as an intermediary between peer reviewers, Imagine Canada management, partners, accredited organizations and organizations in the accreditation pipeline, relaying feedback and representing the needs of all parties
3+ years of relevant work experience, ideally in a charity or nonprofit.
~ Strong command of English (written and oral).
~ Communication and interpersonal skills - capable of ensuring a clear and concise message is communicated regardless of audience or content. Confidence and maturity to effectively interact with individuals at various levels internally/externally including senior executives.
~ Provides reliable and consistent quality of work.
~ The ability to communicate in French.
Experience with Salesforce or other CRM systems.
An understanding of the environment in which Canadian charities and nonprofits operate and an appreciation of the diversity of Canada's charitable and nonprofit sector.
A fully remote work environment with flexible hours and approach to work.Competitive compensation and benefits package, including professional development and work-from-home budget.
Remote work is the norm for staff, but in-person attendance at regular staff retreats (and other meetings depending on the role) is required.
If you require support at any stage of the hiring process, including disability accommodation, please contact us at .Available supports include flexibility in scheduling interviews, using your preferred telecommunications software and formats (e.g., Zoom with closed captioning, video application instead of a resume), and additional time for answering verbal or written assessments.
Our Staff Values Imagine Canada offers meaningful opportunities to make an impact in Canadian communitiesTerms of Employment:
This is a full-time, permanent position
Annual Salary Range:
In addition to health/dental benefits, Group RSP, professional development, and home office budget.
For non-bilingual (English fluency only) candidates, the starting salary for this position is $55,700, with an automatic salary increase every year.
For bilingual (English/French fluency) candidates, the starting salary for this position is $61,300, with an automatic salary increase every year.
Flexible working hours to accommodate personal and family commitments.We particularly encourage applications from Black people, Indigenous people, and people of colour, people with disabilities, members of the LGBTQ2+ community and those with varied areas of expertise and lived experiences.
Accommodations are available upon request for candidates taking part in all aspects of the selection process.Applicants are invited to complete our short online form.
We expect to invite 8-10 qualified candidates to a short introductory video call (20 minutes) and to complete a behavioural assessment to better understand and discuss your working style (10 minutes to complete).
We expect to invite 4-5 shortlisted candidates to attend a full, video interview (60 minutes).We believe that hiring is a matter of mutual fit so we will ensure applicants have sufficient time at every stage of the process to ask questions about the role and our organization.
