Jobs

    Technical Support - Canada - 1294360 BC LTD - Play Tv Now

    1294360 BC LTD - Play Tv Now
    1294360 BC LTD - Play Tv Now Canada

    3 weeks ago

    Default job background
    Description

    Must have Relevant 4-5 years of experience helping customers Troubleshoot

    Advance Your Career in IT Technial SupporCustomer Support

    Are you an accomplished professional with a passion for customer support and a solid educational background? We're searching for a dedicated individual to join our team as a Technical Support Specialist, taking customer service to new heights

    What We're Looking For:


    •⁠ ⁠University Degree: A bachelor's degree in a relevant field, showcasing your commitment to academic excellence.


    •⁠ ⁠Experience: Minimum 4-5 years in technical support, specializing in assisting clients with IT Technical Support - or phone related issues via phone and email.


    •⁠ ⁠Analytical Skills: Strong problem-solving abilities, with a keen analytical mindset to diagnose and resolve technical challenges.


    •⁠ ⁠Communication Proficiency: Exceptional verbal and written communication skills to effectively assist customers in resolving Hardware and software relaetd Technical Support.

    Responsibilities


    •⁠ ⁠Provide exemplary technical support to customers through phone and email channels.


    •⁠ ⁠Diagnose and resolve technical issues promptly, ensuring a high level of customer satisfaction.


    •⁠ ⁠Collaborate with cross-functional teams to address complex problems and contribute to overall service quality improvement.


    •⁠ ⁠Stay abreast of industry trends and advancements to provide best-in-class support.

    Perks


    •⁠ Independent Contract ($2500 - $3000) to start with. (WORK FROM HOME)


    •⁠ ⁠Continuous training and development opportunities to keep your skills sharp.

    How to Apply:

    Ready to elevate your career in IT Technical Support and customer support? Submit your resume and cover letter, emphasizing your educational background and relevant experience, to Join us on the exciting journey of delivering unparalleled technical support in the cable IPTV industry

    Only qualified candidates will be contacted for interviews. We appreciate your interest in joining our team

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