Field Service Representative, Cpdi - Delta, Canada - Eaton
Description
Eaton's ES AMER PCS CA division is currently seeking a Field Service Representative, CPDI (Temporary up to 1 year).The hourly rate for this position is between 30-44$ per hour.
What you'll do:
- Eaton's Critical Power and Distributed Infrastructure Division is hiring a Field Service Representative, CPDI (Temporary up to 1 year) to join our team. This position will be located out of our Delta, British Columbia service facility.
Why Eaton?
- Be a key member of a worldclass service organization that consistently experiences growth.
- Join an organization where your health & safety are the numberone priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.
- Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.
- Have the support of a robust internal infrastructure including 24hour Customer, Technical and Factory Support.
- Continuous handson learning opportunities at a worldclass training facility as well as fieldbased mentoring.
- Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation.
- Tools including a company vehicle, laptop, hand tools, meters and smartphone.
Position Overview:
Under the direction of the District Manager, this position is responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer's site.
In this function you will:
- Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
- Responsible for performing onsite or inhouse servicing and repair of company products.
- Provides technical support to customers on operational or maintenance aspects of system equipment.
- Serves as customer contact on technical and servicerelated problems.
- Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and servicerelated problems.
- Act as a point of escalation for external customers.
Qualifications:
- Diploma or Degree in Electronics from an accredited institution or Certified Electronic Technologist or Red Seal Interprovincial Journeyman Electrician.
- Minimum of 1 year of UPS, battery technologies, electrical service or electronics experience.
- Legally authorized to work in Canada without company sponsorship.
- Business travel to customer sites required.
- Required to travel to United States for training on safety and Eaton products.
- Possess and maintain a valid and unrestricted driver's license.
Preferred Qualifications:
- 3 years of UPS, battery technologies, electrical service or electronics experience.
- Skilled proficiency in the following:
- Test Equipment Operation.
- Troubleshooting Techniques.
- Understanding of UPS' between 3500 KVA.
- Understanding of electrical distribution systems and schemes.
Skills:
Position Criteria:
- Excellent communication and interpersonal skills
- Customer focus
- Strong analytical aptitude and complex problemsolving skills
- Effective time management, prioritization and project management skills
- Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
- We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon jobrelated reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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