Volunteer Services Support Staff - Winnipeg, Canada - Siloam Mission

Siloam Mission

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Supervisor of Volunteer Services and working at the front desk of Siloam Mission, this position welcomes and assists volunteers as they come for their shift and answers general questions from volunteers and the public about volunteering at Siloam Mission.

This position will create positive volunteer experiences and enhance the care provided to volunteers on a more personal level.

KEY DUTIES & RESPONSIBILITIES
Working with Volunteers

Welcome volunteering as they come for the shifts and assist them with any questions they have or help they might need;
Provide orientations to new volunteers;
When needed, host volunteer groups in Clothing Sorting;
Conduct tours for volunteer groups, individuals, donors, and community members;
Ensure policies are followed by all volunteers;
Work alongside volunteers in the different available areas to create an atmosphere of care and appreciation for volunteers;
Advocate on behalf of volunteers and volunteerism at Siloam Mission.

Administrative

Update volunteer files, profiles, and schedules as needed;
Track volunteers, their experiences, and their hours using current Volunteer Services database systems;

Working with other Departments

Liaise between Volunteer Services and all other departments involved with volunteering and providing support by:
Providing introduction of new volunteers to their supervisors;
Conduct informal followups;
Aid departments in volunteerrelated issues;
Alert Volunteer Coordinators when a volunteer shortage appears imminent;
Assist other departments when there is a shortage of volunteers.

EDUCATION & EXPERIENCE

Must have a heart for the disadvantaged community that we work with.
Relevant trainings such as NVCI, ASIST, Mental Health First Aid, CPR and First Aid, Volunteer Management Level 2, CVA Certification are an asset

KNOWLEDGE/SKILLS/BEHAVIORS

Good working knowledge of Microsoft Applications
Superior interpersonal and written/oral communication skills
Ability to speak in public and lead tours
Demonstrate ability to work as part of a team
Physically active and able to stand for long periods of time
Outgoing attitude
Flexibility and ability to quickly adapt
Demonstrate accountability, take initiative, and problem solve
Multitask and function under stressful conditions

RELATIONSHIP
***- Volunteers & staff from various departments

WORKING CONDITION

Hours of work vary with daytime and evening shifts for weekdays and weekends
Some lifting of up to 50lbs when organizing events for volunteers (optional)
Office environment
Hazardous conditions could potentially include unpredictable or risky behaviours from community members;