Operations Manager - London, Canada - Watson Building Supplies

Watson Building Supplies

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Watson has an opening for an Operations Manager at our
London location.

This role is responsible for the successful day-to-day management, administration and reporting of all distribution activities including planning, scheduling, delivery, inventory accuracy, business metrics, and safety related functions.

The Operations Manager must ensure the highest standards of safety, service, and efficiency.

Responsibilities

General

Promote a positive working environment
Manage the team by providing clear communication, motivating, coaching, and correcting as necessary
Ensure performance plans are set, maintained, and continuously improved
Identify and coordinate daily activities and schedules as well as plan staffing levels based on business needs
Collaborate across departments to drive optimal productivity
Measure and track effectiveness and efficiency of operations

Safety & Warehouse Operations

Ensure adherence to provincial and Company safety policies and perform regular management safety reviews
Responsible for yard, equipment, and fleet safety including cleanliness, maintenance and inspections
Assist in loading and unloading trucks, driving a forklift, and receiving stock (if necessary)

Dispatch & Delivery

Responsible for fullcycle delivery management and accuracy
Maintain open and clear lines of communication with customers and proactively inform them of any issues
Monitor delivery of inbound and outbound material

Inventory & Purchasing

Maintain appropriate inventory levels in the yard, controlling shrinkage and damaged inventory
Oversee inventory counting and closeout procedures
Understand the financial operations of volumebuy and selling

Customer Service & Efficiency

Oversee customer service and store management and maintain service standards
Utilize internal reports, processes, and procedures to help provide superior customer service
Regularly perform audits on yard activities and performance and then investigate and resolve issues

Requirements:

4 yeardegree preferred or equivalent work experience
Minimum of 5 years of experience in shipping, warehouse, operations, and/ or transportation teams
Proven ability to work in a team environment, coach staff and lead with a positive attitude
Effective team player and leader with strong communication skills (verbal, written, and interpersonal)
Experience in and knowledge of the construction industry and building materials is required

Our Vision:

We will be the Premier distributor in every market we serve through embracing our unique Culture and professional humanity.

Our Mission:

We create opportunities, build significant relationships and deliver solutions.

Our Core Values:

Our people have the independence and authority to make a difference.
We invest in relationships and every person is important.
Our highest priority is serving others.
We passionately pursue a safe work environment along with a relentless focus on operational excellence.
We believe you can never go wrong, doing the right thing.