Bilingual Help Desk Analyst - Greater Toronto Area
1 day ago
Job summary
The Bilingual Help Desk Analyst provides customer support and technical support through analysis and problem resolving to enable installation maintenance education implementation and documentation of variety of software and hardware technologies via phone to end users.Responsibilities
- Receive calls from end-users assisting and trouble-shooting as necessary for POS business systems support.
- Maintain track Requests/Tickets using the call tracking software.
Job description
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