Front Counter Clerk - Squamish, Canada - District of Squamish

District of Squamish

Verified Company

Squamish, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

The District of Squamish is located in the unceded traditional territory of the Skwxwú7mesh Úxwumixw (Squamish _

Nation). We offer gratitude to the Skwxwú7mesh People who have lived on these lands since time immemorial. _

External Job Posting

Position:
Front Counter Clerk**
Status: Temporary Full-Time

Work Area:

RCMP

Posting Date:
November 22, 2023

Closing Date:
Open until filled

GENERAL SUMMARY
Under the general supervision of the Administrative Supervisor, the Front Counter Clerk is responsible for providing a

variety of administrative and clerical services to the general public and
RCMP members at the Sea to Sky detachment.

Customer Service

Contributes to the success of our team and creation of our community, by fostering the District of Squamish corporate

values in their work:
respect, integrity, connection, and progress.

Main Duties and Responsibilities

Responds to internal and external inquiries over the phone, at the front counter, and in the office.
Processes complaints from general public, determines the urgency and nature of the complaint; creates
RCMP file if

required; routes information to appropriate emergency department or individual for action.

Checks and processes requests for motor vehicle accident reports for ICBC.
Creates and reviews correspondence, spreadsheets and data tables
Provides administrative support to the employee transfer process
Transcribes statements for police files
Assists external contractors and
RCMP volunteers with FA2 clearance process and maintains tracking system
Performs and processes civilian fingerprints
Receives payment for services provided at the detachment and coordinates cash deposits to the District of Squamish.
Books multipurpose rooms.
Maintains office inventory and coordinates the detachment supply of orders
Processes detachment mail and courier.
Coordinates and provides escorting to outside contractors for the maintenance and repair of the detachment.
Other duties as required

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Excellent interpersonal and communications skills
Ability to plan, organize, and prioritize daily assignments
Ability to work in a highpressure environment, that requires excellent judgement and decisiveness
Ability to maintain confidentiality.
Understanding of Federal, Provincial, and Municipal legislation as it applies to
RCMP operations.
Excellent command of verbal and written English.
Possesses a minimum typing speed of 50 wpm and very strong computer skills including Microsoft Office, and police

programs ie:
PRIME, CPIC, Intellibook/Intelliscreen and JUSTIN.

Ability to operate office equipment and a multiline switchboard with paging system.

REQUIRED TRAINING, EDUCATION AND EXPERIENCE

RCMP RRS Security Clearance
Grade 12

AND

Minimum 2 years' experience in a similar role

An equivalent combination of education, training and experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people
assigned to this position. This is a general list of responsibilities, duties and skills required of personnel so classified.
Other related duties may be assigned in keeping with the general nature of the position.

The District of Squamish may consider applicants who do not fulfil all requirements of the position if no

fully qualified applicants apply.

the hours of 7:00am to 5:00pm.

Salary:
$31.41 per hour***This is a Union position within the Collective Agreement of CUPE Local 2269 and the District of Squamish.

Direct Your Application (Quoting Competition #)

To:
#23-116
Human Resources

District of Squamish

37955 Second Avenue, P.O. Box 310

As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and _

- provide excellent services to our citizens. We strive to attract and retain passionate and talented individuals of all _
- backgrounds, demographics, and life experiences. If you require any adjustments to enable participation at any stage of _
- applying._