Trainer & Auditor, Personal Insurance Operations - Mississauga, Canada - Gallagher
Description
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
As the Trainer & Auditor reporting to the SVP of Client Solutions, Personal Insurance Operations you will be responsible to create a new recruitment and onboarding program for Gallagher's Personal Lines Eastern Division.
Responsibilities:
- Design / develop & implement training programs specific to Personal Insurance
- Conduct training for all Personal Insurance staff in Ontario & Atlantic (New and Existing Staff)
- Create online training modules and resource library for Gallagher PI Staff
- Work with outside agencies to ensure training & onboarding strategies remain current with industry programs & expectations
- Attend recruitment fairs to attract new talent
- Conduct PI audits and desk checks ensuring Gallagher's compliance and personal insurance workflows are being adhered too
- Travel to various offices to provide training / auditing
- Provide remote training when in person is not possible
- RIBO License is an asset
- University Degree or College Diploma, CAIB and/or CIP designation an asset
- 5 years personal insurance experience
- Proven work experience as a trainer, training facilitator or coordinating multiple training events in a corporate setting
- Knowledge of EPIC and Rating engines i.e
- ARS an asset
- Comprehensive and effective verbal/written communication skills
- Ability to work well under pressure with minimum supervision
- Strong emphasis on a positive team dynamic
- Excellent time management and organization skills
- High attention to detail and accuracy
- Ability to multitask between a variety of tasks, projects, and deadlines
This role offers the flexibility of a hybrid work environment which can be based out of Gallagher's Toronto, Mississauga, Markham, Stoney Creek or London offices.
Gallagher offers competitive salaries and bonus plans.
We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.
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