Operations Supervisor/crew Chief - Windsor, Canada - AAR Corp.

AAR Corp.

Verified Company

Windsor, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

The position

The role directs and supervises ACAs and Leads who work on one or multiple projects simultaneously. They appoint staff in accordance with priorities established by the Operations Manager.

Each employee is assigned to a job in accordance with their qualifications, so as to facilitate their development and to ensure the correct completion of various projects while respecting customer deadlines and requirements.

The Supervisor helps to maintain professionalism and good work ethic; it is their duty to be a role model for the staff.

Other key responsibilities include:

Understand, implement, and develop KPI's to assist with Hangar targets from team leaders, technicians, and Manager of Operations.
Lead team by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Ensure that hangars and equipment are maintained in good working order and report defects to GSE department.
Act as an inspector, utilizing all applicable licenses/ACA authorities given.
Accomplish project staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
Maintains workflow by monitoring steps of the process; observing tool control and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the process flow on shift production summaries (turn over books).
Maintains quality service by establishing and enforcing organization standards;

Provides project information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.

Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms of control, and budgetary and personnel requirements; implementing change in collaboration with Manager and team members.
Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, resources and maintaining compliance with established policies and procedures.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking stateoftheart practices; participating in professional societies.
Promote and actively engage in reviewing the data driving continuous improvement activities & initiatives and as required, work with Continuous Improvement Specialist to support implementation of required changes to identify and target improvement opportunities for the business to improve.
Actively participate in AAR Aircraft Services Windsor's Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understand and promote the company safety policy.

Total rewards

As a team member, you receive:

Pay Range: $42.12 to $50.8
Comprehensive benefits package
RRSP Contribution employee and employer
Annual uniform and safety boot allowance
Paid time off benefits, including 11 company paid holidays
Thirdparty discounts
Relocation assistance may be provided, if required
Training and development opportunities and education assistance program
Staff engagement and recognition events

Performance objectives

Teamwork collaborates with colleagues to achieve results and is also comfortable working independently
Management must possess coaching and development skills, and have the ability to lead by influence.
Adaptability adjusting effectively to change by exploring the benefits, trying new approaches and collaborating with others to make the change successful
Building trust operates with integrity, discloses own positions, remains open to ideas, and supports others through dignity, respect, and fairness
Building relationships and partnerships develops and leverages relationships within and across teams to achieve results
Communication conveys information and ideas clearly and concisely to individuals or group in an engaging manner, helping them understand and retain the message. Listening actively to others
Quality orientation accomplishes tasks by considering all areas involved, no matter how detailed