Human Resources Coordinator - Niagara Falls, Canada - City Experiences

City Experiences

Verified Company

Niagara Falls, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

City Experiences is seeking a Human Resources Coordinator for our Niagara City Cruises operation in Niagara Falls.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The
Human Resources Coordinator is responsible for supporting the day-to-day operations of the HR department, primarily focusing and providing HR strategic support.

You will work both independently and on collaborative work in a fast-paced, ever-changing environment.

A strong problem solver, you will be a self-starter with strong attention to detail and a passion to learn and grow within the company.

The Human Resources Coordinator reports to the Regional Director, Human Resources.

Essential Duties & Responsibilities:

This position will be the first point of contact for employee relations matters and recruitment and will provide support to the management team with our overall people strategy.
Coordinates and facilitates recruitment activities including prescreening, testing, scheduling interviews, reference checks and document signing
Monitors employee climate to identify issues/trends; counsel managers on identifying issues and implementing corrective actions, while also seeing opportunities to increase engagement
Provides HR administrative support to the City Cruises Canada Human Resources team
Gathers, analyzes, and interprets HR related data for report generation and management decision making, links HR action plans with business needs
Provides accurate, timely responses to employee and management inquiries regarding policies, employment legislation, benefits, and payroll
Assists with the employee contract renewal process with the operations team to include identification of high potentials as well as below standard performers, succession planning, promotions, transfers; creates appropriate action plans
Provides accurate, timely responses to employee and management inquiries regarding policies and employment legislation including both Federal and Provincial legislation
Provides support to the Regional Director, Human Resources and HR Generalist and completes assigned tasks.
Assists with employee recognition events
Represents the Company at community events, including job fairs
Maintains uptodate employee records and files (electronic)
Handles special projects
Maintains knowledge of applicable employment legislation
Adheres to all health and safety regulations
Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
Maintains a neat, clean and wellgroomed appearance (refer to appearance standards in employee handbook)
Reports to work on time and for all scheduled shifts
Understands all policies and procedures relating to the employee's role within the company
Maintains any applicable licenses and certifications
Completes any other duties as assigned

Requirements & Qualifications:

University degree or college diploma in Human Resources, Business Administration, or related field
Working towards CHRP designation (an asset)
Minimum one (1) year experience in working in a customer service environment, preferably hospitality/tourism
General knowledge of various employment laws
Previous ATS experience, previous experience using Ceridian Dayforce considered an asset
Excellent communication, interpersonal, and organizational skills
Ability to exhibit a high level of confidentiality
Ability to handle multiple projects and meet deadlines as required
Demonstrated initiative and problemsolving skills
Proficient computer knowledge (Microsoft Office
Word, Excel, PowerPoint, and Publisher)
Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 15 pounds (7 kilograms)
Walk, stand, sit and work in all types of weather conditions for extended periods
If required, wear assigned Personal Protective Equipment (PPE) (i.e. nonslip shoes, gloves, weather appropriate dress attire, sun protection)

About Us:

City Experiences' passion is to provide amazing experiences on land and water.

Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually.

If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed