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Moncton

    Remote Bilingual Customer Service Agent - Moncton, NB, Canada - Nordia, Inc.

    Nordia, Inc.
    Nordia, Inc. Moncton, NB, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Are you interested in new technologies and customer service, and looking for a position that lets you work from home? An opportunity for a Customer Service Representative - Bilingual is now available on our Moncton team.

    In this role, you'll provide solutions to customers of Canada's largest telecommunications company, including first-rate advice and expertise on cell phone products and services.


    Hourly wage of $19.30 after training (including a bonus of $1.00 per hour worked and a $3 bilingual bonus);
    Significant monthly incentive bonus based on performance;
    Fully paid training and coaching program;

    Full benefits package after six months, including: comprehensive insurance (medical, dental and life); discounts on telecommunications products and services.

    Provide direct support to clients regarding their mobile products and services;
    Available to work full-time in the following time slots:
    Monday to Friday, 7:00 a.m. Saturday from 7:30am to 9:00pm EST;
    Sunday from 10:00 am to 8:00 pm EST.
    Bilingualism - you will be required to interact with both French and English speakers in Canada.


    Training start date:

    In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada's Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022 and 2023.


    Nordia is a designated employer to the New Brunswick Provincial Nominee Program (NBPNP) and Atlantic Immigration Program (AIP). This position would be considered under NOC 64409, Teer 4.

    Visit our website

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