Dispatch Coordinator - Surrey, Canada - Delta Glass

Delta Glass

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN THE FASTEST GROWING GLASS & GLAZING COMPANY IN BC
Our operation hours are 8 AM to 4:30 PM Monday to Friday and occasional Saturday work.

Dispatch Scheduler:

You will be monitoring the arrival of material by collecting packing slips and matching with order confirmations to ensure arrival of material. You will also be required to inform shipper & receiver to check material prior to scheduling any glass.
You will be checking with warehouse/operations manager to ensure glass is ready for installation prior to scheduling
You will be assigning the right installation crew for the job. Must be able to collect skill sets from new and existing installers.
You must provide appropriate paperwork to the installation team.

You are the first point of contact after a deposit is received. You must be able to provide installation dates or estimate dates in a timely manner. A customer will not wait for you to call them in 3 days for an estimate.

Job Duties:

Responsible for scheduling jobs & projects
Advising operations manager with any issues regarding the job, installation or if there any other issues throughout the day.
Informing installers and estimates of there day and updating throughout.
Informing estimators of add on work and field service work/help
Calculating appropriate man hours per truck.
Following up on completion and incompletion of work.
Make sure installation crew is always on site when promised.
Responsible for ensuring all jobs are handed in complete, or all jobs are done with mínimal trips to the jobsite.
Assigning pickups/drop offs as needed
Answering incoming phone calls