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Fredericton

    Technical Services Rep - Fredericton, Canada - Encore Canada

    Encore Canada
    Encore Canada Fredericton, Canada

    6 days ago

    Default job background
    Part time
    Description

    Position Overview

    The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.

    Key Job Responsibilities

  • Setting up, operating, and dismantling audio visual equipment at events as assigned.
  • Servicing trade shows, hotel conventions, and staging events.
  • Verify completed purchase orders and that all required equipments were prepared.
  • Loading and unloading trucks; requires to lift heavy equipment.
  • Climbing stairs and ladders
  • Perform various control testings and troubleshoot equipments before the assigned event.
  • Sitting for lengthy periods to operate equipment in meeting rooms (could be at least four hour stretches lasting all day)
  • Walking during trade shows.
  • Driving defensively – cube vans and panel vans
  • Driving long distances (or as a passenger).
  • Handling equipment with care.
  • Complete reports on events as per company procedure
  • Representing the Company in a professional manner
  • As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
  • Perform other duties as assigned.

    • Job Qualifications

  • High School diploma is preferred
  • 2-3+ years of customer service or hospitality experience is preferred.
  • 2-3+ years of audio visual experience is preferred
  • Set up knowledge of the following equipment is requiredPortable Sound Systems ( speakers, mixers and equalizers )Wireless MicrophonesLCD Data Projectors and MonitorsComputer Interfaces and SwitchersBetacam Large Projection Screens and Scaffold towersIndustrial Video CamerasVideo Lighting EquipmentSimultaneous Translation EquipmentFastfold ScreensCamerasRisers/Staging
  • Strong Client Service and interpersonal skills
  • Professional Appearance and behavior
  • Able to work under pressure with tight delays
  • Analytical and problem resolution skills
  • Organizational Skills
  • Valid driver's license

    • Competencies (by Core Values)

  • Ownership
  • Hospitality
  • Professionalism
  • Responsiveness
  • Safety Conscious
  • Decision Quality
  • Tech Savvy
  • Communicates Effectively
  • Drives Results
  • Instills Trust
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