IT Administrator - Vancouver, Canada - Musqueam Indian Band

Musqueam Indian Band

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

About Musqueam

Position Summary:

Roles & Responsibilities

Responsible for the maintenance of network and communication resources
Manages network services including security, user accounts, server configuration, data backup and recovery, disaster recovery planning and obsolescence planning
Plans, coordinates and performs daily activities of IT operations
Ensures data recovery, maintenance, data integrity and space requirements are met across a variety of platforms to meet business needs/objectives
Follows industry best practices for monitoring network/system security along with performance metrics and service levels that meet Musqueam's functional needs
Manages the deployment, monitoring, maintenance, development, upgrade and support of IT systems, including networks, servers, PC's, operating systems and associated hardware, and multifunction devices
Manages telecommunication suppliers, including fixed and mobile phones and related systems; provider user support to these systems, as needed
Works with IT consultants on various projects and maintenance
Responsible for procurement, installation and lifecycle maintenance of IT hardware and software, within the IT budget
Administers user accounts for IT (Active Directory, Exchange, Lotus Notes) and phone systems (voice mail, phone sets): create, change, delete, user permissions, etc.,
Performs regular file archival and purge as necessary as per policy
Identifies needs and participates in creating IT policies, procedures and technical specifications, and is responsible for maintaining
Provides accurate record keeping for IT asset list; document and maintain infrastructure assets, licensing, warranties of software and hardware; ensure warranties are up to date, and proper disposal of assets
Troubleshoots and resolves hardware, connections, printer and software issues
Supports and maintain servers and network infrastructure (Microsoft servers, routers, network switches, SAN storage) as well as collaborative infrastructure (e.g. Skype, Calendar, etc.)
Manages and update workstation software using industry and Microsoft best practices
Performs daily backup operations, ensuring all required files systems and system data are successfully backed up to the appropriate media, recovery tapes/disks are created, and media is recycled and sent off site as necessary
Monitors and removes virus, spyware and other nonauthorized software and intrusions
Maintains data center environmental and monitoring equipment
Provides support with hardware/software maintenance of the Musqueam website
Provides support in setting up GBM audio recording and computer system
Evaluates user needs and system functionality and ensure that IT meet these needs
Participates and supports capacity planning and development of long term strategic goals for systems and software in conjunction with end users and managers
Is available on call during an emergency IT disaster
Other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

Diploma in Information Technology or equivalent work experience and/or certificates
5 years of work experience in an infrastructure position or a similar role
Demonstrated experience in infrastructure planning and operations for multiplatform environments
Strong technological knowledge of current network hardware, protocols, virtualization, security and standards
Good Understanding of Windows Server software ( 2008, 2016)
Knowledge of Server Hardware (Routers, Switches, SAN)
Knowledge of firewall technology
Experience working with Windows XP, Windows 7, Windows 10
PC base knowledge to install and setup and connect to network
Network and internet knowledge using ADSL and Cable, cable fibre and wireless
Knowledge of Apple hardware and software
Knowledge of mobile device management
Familiar with wireless technology
Knowledge and experience in printers and scanners drivers installation
Background in Microsoft Office Word, Excel, PowerPoint and Outlook
Experience in enterprise backup and recovery solutions
Knowledge of Musqueam and First Nations history, culture, and aboriginal title and rights preferred
Ability to effectively work on multiple projects concurrently
Ability to prioritize in a demanding environment
Ability to understand and grasp assignment needs and requirements, anticipate and solve problems
Strong communication skills, with a respectful style that is attentive to the end user
Ability to adapt to change, and changing priorities, with a desire for continuous learning and practice new skills
Ability to train users; explain technical concepts to nontechnical users and guide users on IT best practices
Ability to work independently and in a team environment
Excellent organizational skills
Ability to monitor departmental expenditures and operate within annual departmental budgets
Ability to use tact and good judgement
Criminal Records Check

Working Con