User Support Technician - Vancouver, Canada - Pentland's Prosthetic & Orthotic Services, Inc.

Pentland's Prosthetic & Orthotic Services, Inc.
Pentland's Prosthetic & Orthotic Services, Inc.
Verified Company
Vancouver, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP

  • Experience: 1 year to less than 2 years
  • Information technology
  • Computer and information sciences and support services, general, other
- or equivalent experience


Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Transportation/travel information:


  • Willing to travel

Work conditions and physical capabilities:


  • Fastpaced environment
  • Attention to detail

Personal suitability:


  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Team player

Long term benefits:


  • Group insurance benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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