Dispatcher - Milton, Canada - Slingshot Transportation, Inc

Slingshot Transportation, Inc
Slingshot Transportation, Inc
Verified Company
Milton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Dispatcher (Days)

Slingshot Transportation Inc. - Driven for Excellence - Powered by People

Slingshot Transportation Inc. is expanding again We have an exciting new opportunity for a Dispatcher to join our operations in Milton


Salary:
$55,000-$65,000 annual


Shift:
Monday to Friday and every fourth weekend.

Start time between 06:00-09:00 am

Specific job functions will include but not limited to:
Dispatch

Clear Communication with drivers, staff and customers to ensure on time performance by:

  • Provide continuous monitoring of all Drivers on duty
  • Always maintain professional, positive, caring, and supportive communications with Drivers
  • Develop routing and maintain contact with Drivers throughout the day
  • Collaborate with Dispatch Team to modify daily routes to accommodate the need of customers.
  • Cultivate and maintain strong relationships with Drivers and Customers
  • Monitor any sudden route changes, weather delays or road construction issues and work with Drivers to establish alternative routes to maintain ontime performance.
  • Manage hourbyhour, daybyday dispatch of domestic and crossborder shipments
  • Effectively plan and prioritize all loads making best use of equipment and drivers while meeting service requirements.
  • Build and maintain a positive work environment where team members and their contributions are recognized and valued.
  • Communicate all relevant details of driving assignments to Drivers to ensure proper execution.
  • Liaise with Clients; receive and confirm details of orders, maintain effective proactive client communications as needed.
  • Use and support Keep Truckin; reports, KPI's and incentive programs
  • Arrange appointments and scheduling

Maintain organized and accurate records by:

  • Enter, manage, and dispatch all orders within operations software
  • Ensure profit margins on all loads
  • Liaise with Drivers and Equipment to arrange for maintenance, spare vehicles and ensure repairs are completed to vehicles.
  • Notify authorities and complete appropriate internal reporting for vehicle accidents
  • Monitor the location of vehicles in yards
  • Verify the departure and return of drivers and vehicles

Other Duties:

  • Performing other duties as assigned from time to time by Sr. Dispatch Manager or other Managers/Supervisors
  • Follow and enforce all policies and procedures including progressive discipline for Drivers as required.
  • Contribute to improvements i.e. processes, procedures, and policies.
  • Contribute to the implementation of rates
  • Perform daily supervision of the yard, the Yard Supervisors, FTP Coordinators, Shunters, Gate Keepers, Hadfield Coordinators, Walmart Liaisons etc.
  • Support training of staff as required

Qualifications:

Knowledge:

  • Working knowledge in the Transportation Industry
  • Working knowledge of Microsoft Office and 36
  • Knowledge of North American geography

Skills and Abilities:

  • Ability to work in a team environment in high pressure situations.
  • Strong written and oral communication skills are essential
  • Ability to listen, speak and communicate effectively, often in some state of distress.
  • High degree of proficiency with MS Excel and MS Word.
  • Strong analytical, prioritizing, interpersonal and problemsolving skills
  • Ability to work in a fastpaced and deadlineoriented environment.
  • Strong organizational skills including the ability to multitask effectively

Requirements:


  • Minimum 5 years experience within an asset dispatch environment
  • Professional attitude, punctual, assertive, and personable with strong attention to detail and commitment to confidentiality
  • Focused on meeting commitments and customer satisfaction
  • A proven track record of excellent communication skills with customers and drivers
  • Passion for being a leader and involved in the business
  • Working knowledge of reefer and dry equipment
  • Ability to listen, speak and communicate effectively, often in some state of distress.
Slingshot Transportation, Inc.

offers a competitive compensation plan and offer a full benefit package including but not limited to; medical, dental and vision.

Slingshot Transportation, Inc. has an accommodation process in place that provides accommodations for people with disabilities.

If you require an accommodation for the recruitment/interview process, please let us know to ensure that the appropriate accommodations are in place.


Job Types:
Full-time, Permanent


Salary:
$55,000.00-$65,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Overtime
pay


Application question(s):

  • What are your Salary expectations?

Experience:

- dispatch: 3 years (required)


Shift availability:

  • Day Shift (required)
Work Location
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