Billet Program Coordinator - Burnaby, Canada - Vancouver Whitecaps FC

Vancouver Whitecaps FC

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:

Billet Program
Coordinator**
Location:Christine Sinclair Community Centre & National Soccer Development Centre**
Terms:Part-time, Permanent**We are looking for a new team member to join Vancouver Whitecaps FC in the position of
Billet Program Coordinator.
The Billet Program Coordinator **is responsible for providing the day-to-day coordination of the club's Billet Program for players in the MLS Academy and Girls Elite Academy.

Role Responsibilities:

General Duties

Coordinate all daytoday aspects of the Billet Program and act as a liaison between the player, host family and the club
Provide updates, recommendations, and player wellbeing concerns to leadership
Build and maintain he club/player/host family relationships and provide support to all parties through regular communications and interaction
Keep players, families and host families regularly updated on club news and initiatives
Assist with the administrative support and reporting for the Billet Program
Assist with the transition of players during the preseason and at the end of the season
Work with department leadership to ensure we are:
Providing a safe environment for players to live, study and play
Providing support and education in the areas of Safe Sport, nutrition, and general life skills
Maintaining the integrity of all policies and procedures within the Billet Program Handbook and all related club policies

Host Family Recruitment and Relationship Management

Assist with the annual promotional plan to solicit Host Families
Conduct Host Family interviews and detailed home inspections prior to making final recommendations to leadership
Follow up with selected Host families to work through the onboarding process
Develop and maintain relationships with Host Families
Conduct followup meetings, annual inhome meetings and reviews with all Host Families and forward any issues or concerns to leadership
Assist with any conflict resolution and mediation between Host Families and players
Make recommendations on the annual renewal, or termination, of Host Families

Player Placement and Relationship Management

Conduct player (and parent) interviews to best match players with host families and assist through the transition and onboarding period
Assist with the delivery of a preseason introduction meeting for players and host families, including a tour of facility
Check in with players/parents on a regular basis and schedule meetings as required
Work with the club to provide players with comprehensive socialemotional and wellness support
When required, assist with any conflict resolution and mediation between Host Families and players

Qualifications/Experience:

Degree, diploma or certificate in education, social work, counselling, or related discipline
Minimum two years' experience working with homestay programs or other relevant environments
Must champion Safe Sport and be willing to participate in Safe Sport training
Must enjoy building relationships, interacting with people, and helping young aspiring studentathletes to succeed in the classroom and on the pitch while living away from home
Excellent written and oral communicator who is proficient with computers and the Microsoft Office suite
Learns extremely quickly; can understand any challenge and quickly work to constructively resolve
Experience with highperformance sport is an asset
Must complete a Vulnerable Sector Check and additional background screening
Must successfully complete MLS Safe Sport training

Benefits:

First class facilities at the National Soccer Development Centre & Christine Sinclair Community Centre
Training and support available to help develop your career
100% employer paid premiums for the extended health and dental plan
Heavily discounted game day tickets
Become involved with Vancouver's most exciting sporting environment

We thank all applicants for their interest, however only those selected for further consideration will be contacted.

No recruiters or agencies, please.