Mechanical Operations Coordinator - Dawson City - beBeeServiceWriter

Job title: Service Writer

Description

Job Title:

A Service Writer role at a forward-thinking organization involves acting as the main point of contact between customers and the mechanical service team.

Key Responsibilities

• Greet customers, assess their service needs, and provide clear communication regarding repairs.


• Create and process work orders, ensuring accuracy and efficiency in service documentation.


• Coordinate service appointments to maximize shop productivity.


• Prepare detailed repair estimates and obtain customer approvals before proceeding with work.


• Work with parts coordinators to ensure availability of necessary components for repairs.

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