Jobs
>
Banff

    Event Audio Visual Technician - Banff, Canada - Encore Canada

    Encore Canada
    Encore Canada Banff, Canada

    6 days ago

    Default job background
    Full time
    Description

    Responsibilities

    Job ID EVENT027055 Date posted 12/29/2023

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

    Key Job Responsibilities

    Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

    • Customer Service

  • Strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel/client relationship.

    • Technical Ability

  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.

    • Systems Knowledge

  • Understands company processes, follows procedures and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.

    • Job Qualifications

  • High School Diploma required. Associate's degree is preferred.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio visual experience or equivalent in educational environment is preferred.
  • A valid driver's license is required for team members that may operate Company vehicles.
  • Additional DOT requirement may need to be met if applicable.

    • Back to Job Navigation (Responsibilities)

  • Banff Centre for Arts and Creativity

    Library Technician 1

    6 days ago

    Banff Centre for Arts and Creativity Banff, Canada

    **Library Technician 1**: · Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus - artists, leaders, and thinkers - to unleash their creative potential. · We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guard ...

  • Canalta Lodge

    Maintenance Technician

    1 week ago

    Canalta Lodge Banff, Canada

    Maintenance Technician · Reports To: General Manager & Supervisor · Position Summary: · As a Maintenance Technician, you are responsible to deliver exceptional guest experiences and a positive overall impression of the property by proactively resolving maintenance issues to provi ...