Private Banking Associate - Fredericton, Canada - TD Bank

Description

Work Location:

Halifax, Nova Scotia, Canada

Hours:

37.5

Line of Business:

TD Wealth

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview :

The Private Banking Associate is a relationship management role with a focus on offering day to day banking and simple credit solutions to High Net Worth (HNW) clientele in a virtual/phone-based engagement model and performing administrative and support services as required. Reporting into Private Banking National Office the successful candidate will work in a team-based Regional Pod model with other virtual/phone-based Private Bankers providing dedicated client relationships. The Private Banking Associate will partner with Senior Private Bankers, Market Manages, Investment Management Advisors and with the centralized Credit Solutions team to provide clients with integrated financial solutions

Job Description :

The Private Banking Associate is a relationship management role with a focus on offering day to day banking and simple credit solutions to High Net Worth (HNW) clientele in a virtual/phone-based engagement model and performing administrative and support services as required. Reporting into Private Banking National Office the successful candidate will work in a team-based Regional Pod model with other virtual/phone-based Private Bankers providing dedicated client relationships. The Private Banking Associate will partner with Senior Private Bankers, Market Manages, Investment Management Advisors and with the centralized Credit Solutions team to provide clients with integrated financial solutions.

Job Description :

Understand the Private Wealth Management (PWM) businesses and how Private Banking acts as a key partner within it. Specifically:

• Types of HNW clients, the nature of their relationships with PWM and their specific needs;
• Banking products, processes, systems and operations
• Credit solutions of various complexities
• Proactive client engagement
• Wealth Management solutions
• Key Partnerships within PWM and other TD businesses like Retail and Commercial Banking

Demonstrate high touch relationship management skills and offer banking services in a virtual engagement model by:

• Completing financial transactions of low to medium complexity (deposit, credit and Banking transactions).
• Performing client onboarding, administrative and support activities, committing to operational excellence and ensuring that service levels are being met.
• Analysing credit requests and engaging the Credit Solutions team (when required) for underwriting complex credit in accordance with established guidelines.
• Conducting proactive client follow-ups in a periodic fashion to ensure client expectations are being met and resolving any outstanding items.
• Maximizing business opportunities and profitability by consistently applying Private Banking fees and pricing.
  • Proactively identifying opportunities to deepen client relationships and engaging Senior Private Bankers/Private Bankers to seamlessly graduate the client to higher service models when criteria is met.
• Engaging in Discovery & Wealth Planning activities with clients to understand their goals and objectives and identifying franchising opportunities within PWM and other TD Channels
• Maintaining up-to-date knowledge and understanding of PB, TDBG policies and procedures, industry trends and protecting the interests and reputation of TDBG and its clients by continuous compliance to them.
• Representing Private Wealth Management and TDBG to the general public in a professional manner.
• Contributing to a positive, collaborative and constructive work environment

Job Requirements :

• Undergraduate Degree
• Completion of the Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
• Willingness to complete the certified financial planning designation(Financial Planning Title delivered by the IQPF) as well as Wealth Management Essentials(WME)

Required Capabilities

• Prior experience in Retail banking and lending.
• Experience in Private Banking is considered an asset.
• Knowledge in the analysis of credit requests and ability to underwrite simple credit.
• General knowledge across Wealth products and solutions with an understanding of cash management, credit and investment solutions.
• Knowledge of banking risk, operations and related procedures.
• Ability to proactively engage clients and build and maintain ongoing positive relationships in a virtual environment.
• Proven confidence in analyzing client information and making the appropriate recommendation based on needs.
• Ability to adhere to operational excellence & efficiencies and delivering on committed service levels
• Propensity to develop financial planning knowledge and recommendations with banking solutions implementation in mind
• Disciplined and organized with the ability to work collaboratively with other Private Bankers and partners in Private Wealth, Wealth and TD
• Proven personal credibility and accountability
• Conscientious with a proven passion for creating a legendary client experience at every opportunity
• Demonstrated high attention to detail
• Strong communication skills – oral and written in both French and English
• Flexibility to work on shift schedules between 8am to 8pm (Local Time)

Additional Information :

Virtual model – applicants must be able to travel to designated location in region if needed

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more )

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.