Repair Technician - Markham, Canada - Asus Computer International
Description
Essential Duties and Responsibilities:
As a Repair Technician, you will be responsible for diagnosing, troubleshooting, identifying parts needed, and repairing hardware issues on customers' laptops and tablets.
Main daily duties include:
- Receive assigned product from warehouse, create RMA and generate new SN number
- Visually inspect product's physical condition, execute pretest by running test program
- Clearly document and explain repair resolution.
- Running required test to ensure all functions must be within specification
- Reinstall OS to original condition, activate MS Windows, and execute QC test by using Windows Test Program
- Return bad parts to warehouse
- Prepare finished report, return repaired products to warehouse for packing
Required Qualifications:
- Minimum 2 year of computer Repair Experience
- Technicians A+ Certified is an asset
- 1 to 2 Years Disassembling and Reassembling Laptops, Desktops, and tablets
- Ability to quickly diagnose hardware issues
- Ability to differentiate between a hardware issue and a software issue
- Ability tear down and rebuild laptops and desktops quickly and neatly
- Willing to work in a team environment, share knowledge, and creative solutions
Required experience:
- Disassembling and
Required Language:
- English. Cantonese/Mandarin will be a plus.
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