Front Desk Agent - Field, Canada - Capilano Group

Capilano Group

Verified Company

Field, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Located in the heart of the Canadian Rocky Mountains, Cathedral Mountain offers a unique opportunity for those who want to live, work, and explore in Canada's Rocky Mountains and National Parks.

Spend your weekends exploring some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, river rafting and more Just 25 minutes away from the town of Lake Louise, Cathedral Mountain Lodge is located in Yoho National Park on the bank of the Kicking Horse River, shadowed by the 10,500 foot (3,200 m) peaks of Mt.

Stephen & Cathedral Mountain. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team

The
Front Desk Agent is a part of the
Cathedral Mountain Lodge guest service team.

The front desk is generally the first interaction with a guest when they arrive at Cathedral Mountain Lodge, therefore this role requires a high level of customer service and multi tasking.

Responsibilities of this position include but are not limited to:

Room reservations and room sales
Guest Service (Concierge)
Bellhop
Assisting dining room with reservations
Performing end of day accounting procedures
Monitoring expenses and revenue for dining room
Following checkin /out procedures
All other duties as required

- _ We do not have any phones in our guest rooms, therefore guests will come directly to the front desk for dinner reservations and ideas of how to make the most of their Rocky Mountain Adventure _

Our Mission:

By always doing our best we dedicate ourselves to creating experiences that people are amazed by.

Details:

Fulltime, working up to 40 hrs. a week,
Hourly wage with an end of contract bonus,
Staff accommodation onsite, $10.00/day, includes all meals and laundry.
May 18, October 7, 2023 (TBC),
Must be legally entitled to work in Canada prior to offer of employment.

Qualifications:

Min. 1 yr. front desk experience preferred,
Enrolled in a hospitality/tourism program, an asset,
Previous experience using Five Star Hotel Software, strong asset,
Must be 100% guest service oriented, have excellent people skills with a positive and upbeat personality,
Outdoor enthusiast, a passion for hiking and exploring the Rocky Mountains,
Second language, an asset
Ability to lift heavy objects (up to 50 lbs.)

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