Grad/undergrad Administrator - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:04/10/2024

Req ID: 36894

Faculty/Division:
Faculty of Arts & Science

Department:
Dept of Italian Studies

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world.

The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty.

The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration.

At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

Reporting to the Chair and working closely day-to-day with the Associate Chair Graduate and the Associate Chair Undergraduate, this position is responsible for providing administrative support to the Undergraduate and Graduate programs in the Department of Italian Studies.

Undergraduate Program:

Duties for the Undergraduate Program Office include: interprets and applies University of Toronto and departmental guidelines and procedures; prepares the Faculty of Arts & Science Calendar entry and oversees course timetabling, room allocation, course enrolment, final exams, and petitions.

The incumbent coordinates course evaluations and marks reporting in each session (fall/winter/summer). Prepares academic handbook, updates departmental website, and coordinates meetings. Generates and analyzes statistical information. Represents the department in Fall Campus Day and other Faculty of Arts & Science recruiting events. Liaises with Undergraduate Student Union. Advises students and advises faculty on Departmental and Faculty of Arts & Science guidelines, procedures and regulations.

Your responsibilities will include:

Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
Analyzing and making recommendations on award funding allocation
Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
Ensuring that procedures and/or guidelines are followed
Preparing draft employment letters using templates
Keeping wellinformed on changes to policies, procedures, collective agreements, and applicable legislated requirements
Handling sensitive and/or confidential information

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum four (4) years of recent and relevant experience in academic program administration for graduate and undergraduate offices and student services in a university environment.
Experience providing academic advising to graduate and undergraduate students on a wide range of academic and financial matters.
Experience advising faculty and TAs on appropriate undergraduate academic guidelines and procedures; experience supporting academic administrators by coordinating activities and managing deadlines.
Experience preparing and leading presentations, seminars and/or workshops,planning and organizing special events, and preparing promotional and outreach material.
Demonstrated experience writing detailed reports, handbooks, and updating the academic calendar.
Experience creating and maintaining databases, and experience extracting, analyzing, and arranging relevant information in reports to inform decision making.
Experience coordinating the recruitment and hiring of teaching assistants and stipend lecturers
Advanced skills in ROSI, ROSI Express, Quercus, Degree Explorer, eMarks, or similar student systems to enter data, retrieve information, and generate reports.
Proficiency in Office 365 suite (Word, Excel, PowerPoint, Outlook, OneDrive), Sharepoint, and content management systems.
A strong customer service orientation, and effective interpersonal skills to deal with students, staff, and faculty with professionalism and tact; discretion in handling confidential information.
Demonstrated ability to organize work and establishpriorities in a flexible way, and successfully meet deadlines with competing priorities and interruptions.
Ability to take initiative and work proactively, with demonstrated experience recommending process and workflow improvements.

Assets (Nonessential):

Experience working with and interpreting University of Toronto, SGS, and Faculty of Arts and Science graduate & undergraduate policies, guidelines, collective agreements, and procedures.

**To be s