Warming Center Support Worker - Calgary, Canada - The Salvation Army Community Services (Calgary)

Sophia Lee

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Description
The Salvation Army Community Services (Calgary)


Position:
Warming Center Support Worker (multiple positions)**
Position Type: Temporary Part-Time


Position Summary


The Warming Center Support Worker is responsible for monitoring the activities of participants using the Warming Center to ensure compliance with program rules and expectations, as well as providing a safe and clean space.


Hours/Schedule
-



NOTE:
This posting will be used to fill four available Warming Center Support Worker positions.
_


1.
Competition # WCSW102422-W-S (2 vacancies): Temporary Part-Time - 32 hours per week (Wednesday to Saturday, 11:00 am to 7:00 pm).


2.
Competition #WCSW102422-S-T (2 vacancies): Temporary Part-Time - 24 hours per week (Sunday to Tuesday, 11:00 am to 7:00 pm).


Key Responsibilities

  • Work alongside Resource Specialist Outreach to ensure job duties are completed as needed.
  • Welcome, record attendance and connect with participants accessing the Warming Center.
  • Maintain a safe, friendly, supportive, and inviting environment.
  • Work compassionately with those using the Warming Center.
  • Build meaningful and empowering rapport with clients and walk alongside them as they identify their immediate needs and goals.
  • Effectively resolve conflicts among participants and deescalate situations when needed.
  • Refer participants who are looking for housing and other supports to a Resource Specialist when necessary.
  • Ensure participants adhere to rules and guidelines to maintain a safe environment.
  • Check for contraband in the space through general observations and period check of the space.
  • Maintain daily recordkeeping and reports, as required.
  • Ensure facility both internal and external are maintained in a clean and orderly fashion.
  • Regularly debrief with Team Lead onduty regarding program observations including best practice, continuous improvement initiatives, as well as participants personal needs and behaviour.
  • Respond appropriately and effectively to emergencies.
  • Work collaboratively with key stakeholders such as volunteers, community partners, interdepartmental associates.

Working Conditions

  • Works in a streetfacing Warming Center set up as a safe, warm, and dry place for homeless adults to get shelter from the cold.
  • May have to deal with angry people and verbal abuse.
  • Will be in contact with individuals who may present poor mental wellbeing, may be in crisis, ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices.
  • May experience unpleasant odors associated with participants use of alcohol and drugs, and/or lack of personal hygiene.
  • Work schedule affecting lifestyle.

Required Education, Experience, Competencies and Skills

  • High school diploma plus specialized courses in addictions, social work or working with homeless individuals.
  • Police Information Check (PIC) with Vulnerable Sector Search.
  • Current Emergency First Aid certification with Level A or C CPR from an Alberta approved training provider.
  • Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers.
  • At least three months experience working with vulnerable populations.
  • Ability to work effectively with homeless individuals of diverse backgrounds and abilities.
  • Display a high level of initiative, effort, and commitment towards attending to the Warming Center needs.
  • Deescalation and crisis management skills.
  • Skills in Trauma-Informed Care, Mental Health First-Aid, and Non-Violent Crisis Intervention would be an asset.
  • Background check consent.
  • A satisfactory Police Information Check with a Vulnerable Sector Search.

1.
Competition # WCSW102422-W-S (2 vacancies): Temporary Part-Time - 32 hours per week (Wednesday to Saturday, 11:00 am to 7:00 pm).


2.
Competition #WCSW102422-S-T (2 vacancies): Temporary Part-Time - 24 hours per week (Sunday to Tuesday, 11:00 am to 7:00 pm).

  • The competition will remain open until the position has been filled._
  • We thank all applicants and those selected for an interview will be contacted._

Mission and Core Values


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.


Our values underpin all that we do:

Hope:
We give hope through the power of the gospel of Jesus Christ.


Service:
We reach out to support others without discrimination.


Dignity:
We respect and value each other, recognizing everyone's worth.


Stewardship:
We responsibly manage the resources entrusted to us.


Job Type:
Part-time


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift

COVID-19 considerations:
The common touch points are sanitized and the premises are kept clean at all times. Wearing mask is optional.


Work Location:
One location

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