Technical Product Owner - Ottawa, Canada - i-Sight

i-Sight

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Role

i-Sight helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents.

We're proud to count a roster of Fortune 500 companies among our customers, which have relied on i-Sight for managing millions of cases over the past 20 years and helping mitigate both financial and brand risk.

With massive growth ahead for i-Sight, we're looking for a Technical Product Owner, who will have an excellent opportunity to work directly with customers and with an amazing team to understand their business intelligence and reporting requirements along with actionable insights that deliver the most value.

You will have a critical role in working with our customers to capture requirements from the business on insights, reporting, visualizations, and alerts needed to support their case management needs.

Your experience as a Technical Product Owner means translating these requirements into user stories for the Data Engineers, BI Developers, and Insight Analysts to drive effective roadmap execution.

Your technical background, combined with a passion for advocating the voice of the customer, will ensure that the right things are being built for the right reasons.

You will also have the opportunity to continuously collaborate with sales and marketing to build feedback loops and support go-to-market programs and execution.

Reporting to the SVP, Product, you will partner on other data-driven product analytics usage needs by collecting key signals to establish metrics, including utilization, segmentation, feature adoption, and user behaviors to help support product prioritization, pricing, and go-to-market initiatives.

Main Responsibilities:

Maximizing the value of the Business Intelligence and Analytics for our customers
Diligently gather requirements and capture as user stories that can be executed
Work collaboratively with a delivery team of Data Engineers, BI developers and other engineering team members to design and deliver products
Connecting with, identifying the problems of and understanding our customers' needs
Managing and prioritizing the product backlog
Supporting development as the goto person for product requirements and customer needs
Be accountable for the endtoend delivery of your product
Contributing to the overall vision and roadmap
Designing, developing, and analyzing product usage metrics in collaboration with team
Lead business requirements and process reviews
Responsible for roadmap prioritization, communication and execution including tradeoffs involving customer value, cost, and speed to execution
Ensures the appropriate management of sprints, iterations, releases and supports estimation and status communication
Assists with triaging, root cause analysis and remedy of data quality

Qualifications

Mandatory:

Bachelor's degree in a technical major (e.g. Computer Science, Statistics, Engineering)
5+ years' experience in endtoend SaaS product development (ideation to launch)
Scrum master or technical product owner experience
Data proficiency with SQL and
Working knowledge of database design, performance tuning and troubleshooting
Experience with direct customer interactions
B.I. software experience (e.g., Tableau, PowerBI, Sisense, Yellowfin, etc.)
Advanced knowledge of Analytical & Visualization methodologies

Assets (Nice to Have):

Data analyst experience
Yellowfin experience
Multitenant migration experience
GRC marketplace experience
Experience working on an analytics, reporting engine

Perks and Benefits:

Work remotely within a casual and flexible work environment (our team spans the US and Canada)
Competitive companypaid benefits plan
Generous professional development budget
Halfday Fridays in the summer + weekly meeting free time blocks