- Develop and implement strategic plans to drive business growth and achieve revenue targets.
- Identify market trends, customer needs, and competitive dynamics to inform product development and sales strategies.
- Lead market expansion initiatives and identify opportunities for new revenue streams within the utility sector.
- Drive sales efforts to acquire new utility customers and expand the business with existing clients.
- Build and maintain strong relationships with key decision-makers in utility companies.
- Define & implement effective sales strategies, pricing models, and promotional activities.
- Monitor sales performance metrics to achieve growth targets.
- Evaluate and foster alternative sales / reseller channels.
- Work closely with the ARCOS product development team to enhance existing communication solutions and develop new products/features tailored to utility industry needs.
- Define product positioning, messaging, and go-to-market strategies to drive adoption and market penetration.
- Gather customer feedback and market insights to inform product roadmap prioritization and development efforts.
- Manage the business unit budgeting, forecasting, and resource allocation.
- Ensure efficient and cost-effective operations while maintaining high-quality standards and customer satisfaction.
- Analyze financial performance metrics and implement strategies to optimize profitability and operational efficiency.
- Coordinate a small cross functional team to ensure alignment between marketing, sales, product, and technology initiatives.
- Directly manage 3-person go-to-market team; coordinate additional 4-person product & technology team to drive business unit outcomes.
- Foster a culture of collaboration, innovation, and accountability within the business unit.
- Other duties as assigned.
- Bachelor's degree in Business Administration, Marketing, Engineering, or a related field, or the equivalent experience.
- Proven track record of success in sales leadership roles within the software or technology industry, with specific experience in utility companies preferred.
- Strong understanding of utility industry trends, regulatory environment, and customer challenges.
- Excellent strategic planning, analytical, and problem-solving skills.
- Leadership and interpersonal skills, with the ability to motivate and inspire cross-functional teams.
- Demonstrated ability to drive revenue growth, manage P&L, and deliver results in a dynamic and competitive market.
- Effective communicator with the ability to articulate complex concepts clearly and concisely.
- Ability to travel up to 20%, including domestic and international. Ability to travel by air is mandatory. Must possess a valid driver's license.
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Description
As the General Manager of the CONFIDENTIAL Business Unit, you will lead and manage all business operations of a $3 million revenue business unit focused on selling communications solutions to regulated industries. This role requires a dynamic leader with strong SaaS business model acumen, an understanding of the telecommunications industries, and experience in driving revenue growth and operational excellence.
ESSENTIAL JOB FUNCTIONS
Strategic Leadership:
Sales, Marketing, and Business Development:
Product Management:
Operations and Financial Management:
Team Leadership and Development:
Do you have what it takes?
Company Culture
At ARCOS, we believe in fostering a culture of ownership, accountability, and teamwork. We value the collective strength of our team and understand that our success results from our collaborative efforts. We're not just looking for employees; we're seeking partners in our mission. If you take pride in your work, are always eager to learn and grow, and believe in the power of teamwork, we want you on our team.
Benefits
You will be eligible to participate in ARCOS health benefits to include (100% employer-paid dental and vision premiums for single coverage), 401(k) with company match, generous PTO plan, Summer hours and a technology stipend just to name a few. Please visit our Careers page ( to learn more about all of these great benefits.
Compensation
The targeted base salary range for this position is $170k - $200k based on relevant skills, experience and other job related knowledge, with an annual bonus eligibility of up to 20% of the base salary, depending on company and individual performance.